Get matched with top sewer main clearers in Elizabethtown, KY

"Job completed"

"Responded the next day and on time. I highly recommend them to service hvac!"

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

"Highly recommend!"

"They were excellent."

Additional phone: (502) 451-5077, (502) 896-4157, (812) 945-5597.

"Very well, efficient. Old copper line was leaking underground. They replaced from meter through foundation to copper entering home at subfloor."

"Excellent service, very professional and courteous and by far the best pricing. I will only use them from now in in the New Albany, Indiana area."

"Unfortunately, I had a very dissatisfying experience with Ameristore, particularly with one of their workers, Ed. My drywall was scheduled to be remediated, cut out and I was told last minute by this individual that he was not planning on coming to do the work in my house. He accused me of having details incorrect on the quote I was given although when I contacted the office the information, I had was correct. This individual was very unprofessional and rude and actually made some discriminatory remarks about my home saying I needed a hygienist to come out to my home and then declining to do the work in my home entirely. I had a leak in my home as my sewage backed up. Of course my home needed to have some work done on it and that is why I contacted the company. I ended up contacting another remediation company who literally came out to my home days later and completed the job with no hassle. I delayed writing a review regarding this company but felt it was necessary based on how this individual treated me and how the company was unwilling to actually assist me as a customer but decided to uphold a very unprofessional worker. To this day I am still in dismay by how I was treated."