Get matched with top water heater repair or service pros in Hayward, CA

"Water Heater Masters were top-notch! I called on a Saturday afternoon - they were available 9am Sunday morning to come and inspect and quote. They only had one guy working that day, but scheduled me for Monday morning between 8 and 9. At 8:15am I got a call with an ETA of 8:45, which was a really nice touch! Despite telling me it would take an entire day to install, they were done by 1pm. They also found some creative ways to do the install to avoid drilling through my stucco (for the exhaust vent and for the condensate run-off). Very professional and clean-looking install. These guys may not always be the cheapest around, and they recommended a top-of-the-line heater (which is what I really wanted anyway), but I'd much rather pay a little extra for that level of service and support. Thank you!"

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"Excellent service. Professional technicians with positive attitudes. Would hire again for future water heater problems."

"Beni did a great job. Installed water heater in under 2 hours. Handled install with old galvanized piping. Had the lowest estimate and charge was the estimate. Very satisfied."

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"They came back for free after the job and re-lit the pilot of our water heater, which I appreciated, and I would use them again."

"I posted a review earlier and I need to revise it . The work done was for a standard water heater , not a tankless water heater"

"Tore down tile around bathtub and tiled, installed new faucets, and reinstalled shower doors. Everything looked professionally done and the area was clean after they were finished. After they finished I had them come back and grout kitchen counter and upgrade the hot water heater, which was also done well."

"The complete process from the quote, to scheduling, to the installation of the tankless water heater was excellent. It only took one week from quoting through the completion of the job. The installation was completed in one day. The team was cordial and professional. Furthermore, the price was competitive. I would strongly recommend Super Brothers for your plumbing jobs."

"Install of water heater uneventful, wonderful job. Quick response and whole job from first call to inspection very quick too-1 week-install of water heater the next day! All around very knowledgeable, seemed like he was mentoring someone and was doing a great job of that too :). Btw, finished product looked like a job on â this old house,â in all its shiny copper glory lol"