Get matched with top water heater repair or service pros in Needham, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"What a great guy! The furnace and the water heater went out at the same time. I was freezing! It was all sorted out the same day. Angel was able to remove my old water heater with a new one. I plan on hiring him again, Thanks, youâ re an Angel!"

"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"I wanted to replace an out dated oil furnace with an efficient low carbon hvac system that heated my home in the winter and cooled it in the summer. I checked out Angies List for hvac providers in my area, made some comparisons, and contacted vendors. I chose N.E.T.R. based on the reviews on Angies List and the product presentation by the sales rep. for N.E.T.R.
The product performance,installation time frame, and cost matched exactly the proposal submitted to me by N.E.T.R. The technical support staff - Adam and Jose' - installed the Mitsubishi heat pump system with a professional skill level that I found to be reassuring. Russell Dodd, the sales rep., provided detailed support to my various questions. His attention to my product order-installation was more than I expected.
I feel confident that the product and services provided by N.E.T.R. will perform to my expectations.
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"We were very pleased with the work that the Genove technicians did. They removed our 40-year-old gas boiler and associated water heater and replaced it with a new system. They tested the new system carefully, put explanatory tags on all of the relevant pipes and faucets, and cleaned up well. The team members were polite and worked hard. We had similarly good experiences when Genove technicians came to repair our central AC system. They were knowledgeable and efficient, got the system going again, and the price was fair. We continue to use this company for heating and AC repairs."

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"Had mike and zach out to replace my gas water heater. They were on time, professional, and courteous of my home. They even wear shoe covers and use drop mats to make sure the floors dont get dirty! Excellent customer service at a reasonable price"

"Emergency answered promptly and made every effort to get a plumber on site to replace the inners of the water tank."