Get matched with top water heater installers and replacers in New Albany, IN

"They did a good job as far as the quality of work, they cleaned up after themselves and they were punctual. They called after the services were performed and asked when they would receive their money, this was before I had even received a bill. Felt that they were rushing me through the inspection due to wanting payment for the job. They didn't split the lines for the two separate tenants, so hot water was going to both apartments from the water heater which was only hooked up to one apartment. When I called to have this fixed, they stated that I should have told them this prior to the work and they were going to charge me like a new customer to come out and get it repaired. However, when I contacted them originally, I stated that the only thing coming between the two apartments was cold water. Graded quality nonapplicable because quality of work was good, but was done incorrectly, and felt their attitude about the correction was way off base."

"Thought an outside water spigot was my problem ending more then expected but it was repaired very fast, thank you."

"Very professional and efficient in the replacement of the water heater"

"I needed a vent pipe rerouted in my attic, as the original design was not installed to let the water drain. Mike from Tom Drexler called to let me know he was on his way, gave me the estimate before starting work, and explained what he was doing and why. He was very knowledgeable and fixed the pipes quickly and made sure it was working properly before leaving. I was very satisfied with the service. The price was more than I was expecting but I am happy to have this fixed, as it was causing leaks in my kitchen ceiling and I should not have any other issues. I will be requesting Mike for any future plumbing issues."

"I highly recommend Benjamin Franklin Plumbing. They cam within a day of when I called, assessed and fixed one problem, installed a new water heater the same day, and returned the next day to install new pipes above the water heater. The plumbers were polite, professional, and explained clearly what they were doing. Pricing was very reasonable and I also have a yearly service contract. Office personnel were also friendly and knowledgeable. Will only use them from now on."

customer satisfaction, over 20 years industry experience, commercial residential

"It was fine, they did a good job. He was very professional, on time and scheduled within a day or two. They have a very fair price also."

"Called about 4 plumbers before Gardner’s. They had the best prices so I chose them. From what I can tell, they did an amazing job putting in my water heater. I usually don’t leave reviews, but i felt this was deserved. Thank you!"

"They were prompt and performed the work quickly. This is my second time using them. First time was for HVAC service. I have since hired them to replace the electrical panel in my home. Again, complete professionals."

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."