Get matched with top water heater installers and replacers in New Albany, IN

"They did a good job as far as the quality of work, they cleaned up after themselves and they were punctual. They called after the services were performed and asked when they would receive their money, this was before I had even received a bill. Felt that they were rushing me through the inspection due to wanting payment for the job. They didn't split the lines for the two separate tenants, so hot water was going to both apartments from the water heater which was only hooked up to one apartment. When I called to have this fixed, they stated that I should have told them this prior to the work and they were going to charge me like a new customer to come out and get it repaired. However, when I contacted them originally, I stated that the only thing coming between the two apartments was cold water. Graded quality nonapplicable because quality of work was good, but was done incorrectly, and felt their attitude about the correction was way off base."

"Thought an outside water spigot was my problem ending more then expected but it was repaired very fast, thank you."

"michael accessed the two problems and explained the options. the best option was to replace both the pump and heater. he diligently got to work and within a few hours completed both jobs. he was very knowledgeable and professional. we would highly recommend him and the company. we have used tom drexler on several occasions and have always been pleased with the service and their personnel ."

"Very professional and efficient in the replacement of the water heater"

"I highly recommend Benjamin Franklin Plumbing. They cam within a day of when I called, assessed and fixed one problem, installed a new water heater the same day, and returned the next day to install new pipes above the water heater. The plumbers were polite, professional, and explained clearly what they were doing. Pricing was very reasonable and I also have a yearly service contract. Office personnel were also friendly and knowledgeable. Will only use them from now on."

customer satisfaction, over 20 years industry experience, commercial residential

"It was fine, they did a good job. He was very professional, on time and scheduled within a day or two. They have a very fair price also."

"Called about 4 plumbers before Gardner’s. They had the best prices so I chose them. From what I can tell, they did an amazing job putting in my water heater. I usually don’t leave reviews, but i felt this was deserved. Thank you!"

"Good quality work, but believe I paid way too much. I paid $109 for 1 hr of services through promotion pre-purchase prior to arrival. Then, $40 for parts and another $180 for regular hourly rate. As a result, I paid $329 for an outlet to be installed. According to google, the national average price for this service is $183. I should have shopped around. Lesson learned. In addition, the worker had no idea about coupon purchased (poor communication with dispatcher) and seemed agitated that it was purchased. He also discreetly slipped a magnet on my washer machine on his way out without my permission. No thanks."

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."