Get matched with top water heater repair or service pros in River Edge, NJ

"I'm a first time home owner and have only lived in apartments my whole life so living in a home was certainly going to be a learning curve. From hearing friends and families horror stories about dealing with various vendors from electrical to plumbing to contracting throughout the years, I felt a sense of stress of knowing I'd eventually have to find providers I could trust and who weren't looking to take advantage of my naivety in the process. I heard this could take several tries before finding the right people who you could rely on. Thankfully, Intact was my first try and they will be the ONLY plumbing vendor I ever use moving forward. There were a few minor things that came up in our inspection revolved around plumbing which is what started me on my quest of finding a reputable vendor. Things like replacing washer hoses, gas dryer pipes, and a leaky faucet. We also noticed that one of the toilet bowls had a very weak flush and that the upstairs kitchen sink would back up after about 45 seconds of continuous use. After submitting my quote request to Home Advisor, Shai (I assume is the owner) reached out within 15 minutes to get a sense of what was going on and then scheduled a in-home walk through to provide a proper estimate the very next morning (I commute to and from NYC daily so there was no other choice but for me to do it before catching my train and he was more than accommodating in this request). Shai arrived on time and even pointed out things that were not in working order like a broken gas valve and showed me things that weren't up to code. He even made some recommendations that I could on my own like getting water alarm detectors that are a small worthwhile investment in the event that an area ever started to have a leak. By that evening I had a very detailed and fairly priced quote for my review. I immediately approved and we scheduled to start the work a couple of days later. That Monday his team showed up and did their thing. They were able to fix everything except the kitchen sink drainage which turned into what would become a nightmare. What should have been a quick snaking through the pipes turned out to be a much larger problem. They spent an entire day trying to diagnose and find out exactly what was going on with the blockage. There were two theories 1) either there was a severe blockage that they were concerned could get pushed to the main causing a backup throughout the WHOLE house or 2) the pipe was broken. That's when they broke the news to me that they would have to break our foundation and try to find the pipe and where the issue was coming from. I immediately had an emotional breakdown and Shai and Johnathan calmed me down and told me not to worry and also educated me that Insurance could potentially even help offset the financial expenditure (he was right). The next day they returned. Did one last ditch effort to try to go through the opposite side of the pipe with no luck and then broke ground. Within a couple of hours they found the pipe and the culprit of what was causing the issue. Solidified black sludge that spanned several feet. They showed us how hard this stuff was by jamming metal rods into the pipe to try to chip away at it. At this point I was just thankful they found the actual problem and knew how to fix it. The very next day they replaced about 10 feet of the pipe with PVC, had their team lay down sand and concrete to repair our foundation and voila, we had free flowing draining water! They also took pictures and videos throughout the ENTIRE process which was helpful for me in submitting my claim to insurance. They truly took every measure and went the extra mile for EVERYTHING all the while being beyond helpful in educating me how we can deal with this and make it easy. Can not recommend these guys enough. They are true EXPERTS!"

"It is important in this day and age to have service people who listen, don't rip you off when they could and not overcharge for simple repairs."

"Various plumbing and mechanical projects from replacing a water heater, running a gas line, replacing exterior faucets, etc"

"These guts are my go to guys for all HVAC repairs. Rebuilt one of my heaters in an impossible crawl space. Great service & reasonable."

"Customer service was great will hire him again and will call if the well needs work. Great guy"

"Complete install of new house heating and hot water system. Kept me up to date on project. Work was done very well. Would highly recommend to anyone looking for a plumber. I had met with Erik to get an estimate and before I hired him for the job, my neighbor's hot water heater needed to be replaced, I suggested Erik. He was there the next morning to replace the water heater. After seeing that, I hired him to do my complete heating system overhaul. I was not disappointed. I will not hesitate to call Erik for my next plumbing need."

"They did a fantastic job, however I believe the labor cost was a little steep. And they should share the maintenance on the water heater with the customer."

"I contacted Angies List when my sewage pumps stopped working. First Class called me immediately. Eric was so friendly and knowledgable. He told me that he thought it was an electrical problem to get more than one opinion. I did and the first plumber came and left after telling me to call an electrician. I called First Class back, and Eric sent Glen right over. He was so thorough and said that they would check the pumps and the electrical. I was given an estimate for one pump and for two pumps. it turns out that one was working and the other wasn't. Chris spent hours and hours the Friday before Memorial Day weekend trying to figure out why things weren't working. He and Glen were determined to help me. It turns out that my control panel was wired all wrong and it burned out the one pump. The saga continued involving hours and hours of Chris and Glen's time. They never stopped until everything was working. Chris went above and beyond leaving notes on the control panel for the future to ensure anyone that touches the panel or pumps does it correctly. I was panicked that my bill was going to skyrocket. But not with First Class!! They stuck to their word and their original estimate. Eric, Glen, and Chris took such good care or me!! They are honest, hard-working guys, and tradesmen like them are hard to find! I highly recommend them. I wouldn't hesitate to call upon them again!! They were fantastic!!"

"I called Gashi Plumbing at 9 am after noticing water coming out the wall from my kitchen. I said it’s an emergency, he came just in time at 10:30 and explain to me everything. He did the job in less than 1:15 minutes which included some extra surprises after checking the pipes. Daniel was so professional and honest. The price was so fair. I just want to mention that he did not want to charge me on something that was not needed after checking something else in my bathroom. He just explained how it will be fixed by replacing the top piece. I am so happy that my call was answered and definitely keeping him for my future plumbing needs and I recommend him. "

"Great communication and great work!! I called and spoke to Andrew and told him we had an emergency and within an hour and a half, William came over and got right to the problem. He found the problem right away and got to working! He was very thorough and he communicated throughout the whole service. You can tell he had lots of knowledge and lots of experience. Great work!!! Thank you "