Get matched with top natural slate roofing installers and replacers in Saint Joseph, MO

We pride our company on reliability, great communication, integrity and quality work. We are experts in our roofing and gutter work will do our best to keep you as educated as we can on your particular task or project. We look forward to working with you.

"Promised pictures taken of roof issues would be sent to email. Have not received them yet
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"I had some siding repair work that needed to be done. Mike and his crew did a great job. I would definitely recommend them to for any siding project."

"Excellent! Bill with Concept Renovations LLC did an excellent job on the complete ceiling replacement in our attic bedroom, and we fully recommend Concept Renovations LLC. We will be contacting his team again for any future needs. Bill responded promptly within a packed schedule, set up a walkthrough ASAP, and helpfully answered all of our questions with patience and detail, including an outline of the project’s steps within the quote. As first-time homeowners, hiring for our first major project (having received several quotes previously), working with Bill was a huge relief: We’d been told by other contractors that we’d have to hire multiple teams to handle each step of the renovation, but after Bill reviewed the plan, he tackled all items competently, completely, and promptly, above and beyond our satisfaction. (I myself had worked drywall construction for a few years, with a comprehensive team that handled all steps as well; this project was beyond my personal scope, but we’d known it was possible for a pro to handle all aspects. Thankfully we found Bill to do exactly that!) Absolutely professional-quality work. We’re able to look up at our gorgeous new drywall ceiling, (replacing the decades-old material that had literally been falling down around us!) and sleep in peace knowing our family is safe in our home. Thank you Bill with Concept Renovations LLC."

"We were looking to replace an old, uneven patio made from railroad ties and red paver bricks.   We have been so happy with their service and the final product.  Dennis was so kind to create an estimate for us before hand.  He even came out on a Sunday to help refine our plans and estimates.  The crew was always friendly and professional.  They even tolerated our 3 dogs coming over to say "hi" everytime they were outside.  Our only complaint is that mother nature never seemed to cooperate and just wanted to rain (obviously they had little control over the weather).  There were a couple times the crew even worked through the rain and came out on the weekends to finish our project.  We have a lovely deck and porch that we are proud of and have already had a few parties to show it off.  Everyone has commented on how it has transformed our backyard and shows off the pool much better.  We already have a few project ideas that we hope to have the guys back for!"

"Responded quickly with a quote, friendly and knowledgeable, prices affordable, and did the job in the timeframe we needed."

"When I bought my house in 2010 it needed a new roof due to existing shingles not being durable enough for he climate they were in. Brian and his crew were prompt about arrival and work done. With in 2 days I had a brand new roof and no clean up on my part. These men are professional and hard working."

"Technician came to the house and analyzed the problem. It was determined that the cost of repair was over the allowable Choice Home Warranty limit and it should be replaced. Choice Home Warranty issued their replacement cost. This cost was unacceptable and I challenged their figure. After some negotiation I was offered an increased settlement amount. I still balked at their offer but I was told to take it or repair my old microwave. I finally accepted their amount, even though it is still well below what it will cost me to replace the unit. I might add that the existing microwave has the convection feature and I want to replace with same features. The cost that I will receive also does not include any removal, disposal or installation costs. At this time I am debating whether I will continue with Choice Home Warranty or consider other options."

"The technician did an excellent job. It did take a while to get the repair finished, but that was due to Bertazzoni delivering the parts. I have had multiple problems with this particular appliance. My range now works better than it did when new, but I have a feeling that even if I have continuing problems with it, American Home Shield will just repair rather than replace due to the cost of the range. By the way, I'm not exactly sure of the date of the repair."

"On one hand, Artown was very good about securing a payment from the insurance company--the insurance company denied our hail damage claim initially, but Artown went to bat for us (we clearly had hail damage) and got us a new roof. They did a good job communicating with the insurance company for us. For that, I am grateful.
From there, things went more sour. The installation of the roof went OK. We have an old house with some tight corners near dormers, and they didn't really catch the seams flush so there is a bit of warping on the shingles (minor issue). The work crew only had one person that spoke (choppy) English, which made communication difficult when a small issue arose during roofing, but everyone was professional and worked hard.
When I contacted Artown about a few small gaps in the roof near tight spots, it took forever to get someone out to check it, and when he came, I was not impressed with his professionalism (though he was very friendly). He said the issues were due to construction of our old house, which is possible, but I was not totally sure it was true. Our home inspection from the previous year mentioned no such thing. I got the sense there were issues of communication in the company, which were strengthened by the questionable way the needed repairs were discussed. After promising to come by early the next day and do the repairs for cash (off the company books?), he never showed.
I'm going to call the company today and report the strange behavior of the warranty/inspection person. Overall though, I feel I've had enough experience with Artown to recommend you go with someone else.


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