Get matched with top water heater repair or service pros in San Anselmo, CA

"It went very well and all the issues were resolved quickly. Adan was very professional and confident service person. We highly recommended Payless water heater and plumbing."

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."

"Came out to give us a quote and we’re able to replace our water heater the very next day! Responsive, great service."

"Starting with JP the senior technician, the inspection and documentation of existing conditions was thorough, knowledgeable, and complete. Moore recommended the replacement system that would be more durable and require lower maintenance over time, and wrote a detailed proposal with a floor plan documentation. We were given financing options at the time of signing the agreement, as well. The team- five technicians!- were properly suited with protective gear and followed COVID protocols at all times on our property, inside and out. They wore shoe protectors while inside, kept us fully appraised at every task (all interior registers replaced in 11 rooms), and were extremely respectful of our space, privacy, pets, and kept noise and speaking to low levels. (our extremely friendly indoor cat got lots of attention from the team!) The work required three days to fully replace all ductwork in a two-story home with attic and crawl space, and Paul the team leader would check in with us each morning with a briefing of each days' activities. The entire team was constantly in learning mode, with the senior technicians mentoring and teaching the younger team members, which greatly impressed me. They finished on time and without any delay or disruption; they cleaned each work area and removed all debris, packaging, and the old system. We've owned this house for 20 years, had many repairs and replacements, and Moore has raised the bar so far for quality and value. While they were the middle bid in terms of overall cost, we believe we received higher value that even the highest bid. I can strongly recommend them to anyone planning repair work on their existing system, new installations, or maintenance. After getting few responses from HVAC contractors working in new homes in Sonoma County, we were pleased to know that Moore specializes in existing homes and responded to our online request within minutes. I'd be happy to share my experience in person, if required. Martin Waldron Sebastopol, CA"

"The plumber came almost at the end of the appointed time. When he arrived, he was fairly arrogant, and refused to negotiate despite coming from Angie's list. Lastly, he repaired the leaky line in about an hour, charging $530, and also did not provide the water plastic box for water line. We had to purchase one from another store. When I paid for the invoice, they didn't tell me that they are charging additional 3% with credit card. All in all, they did the work, but at a high price, and so so customer service."

"Went above & beyond in service. Got the Furnace replaced, brought space heaters for the occupants, Got it done quickly & left no mess. Redid the duct work and worked well with the occupant. Thought this type of service did not exist anymore. Was pleased how quickly Furnace was replaced ."

"Pedro installed a tankless water heater for me. Very professional and reasonable. Would hire him again."

"Marcell was great. Precision, quick and clean installation of our water heater."

"They fixed a major water leak and installed a new water heater all in one day. They were prompt and did a neat install. I can recommend them."

"They quickly provided one day service call, and fit our repair into their busy schedule."