Get matched with top water heater installers and replacers in Shelbyville, IN

"I recently had a new water heater installed, and I couldn't be happier with the service. I am very pleased with the new hot water heater. The technician was very professional and knowledgeable, and they took the time to explain everything to me. The installation was done quickly and efficiently. I would highly recommend this company to anyone in need of water heater installation services."

"This group is very professional and has very prompt service. They worked fast to install a new water heater the day before I had a large group coming to the house for a weekend. They provided multiple options and helped in making the best decision regarding size and type of water heater. I was pleased with the initial install, but this group falls short on follow up service. I paid extra for a higher capacity water heater that came with a 6 year warranty on parts, and 12 months warranty on labor. At 14 months, the unit stopped working. This was a disappointment because the water heater was so new. It was also disappointing that the group wanted to charge a service fee to look at it as well as labor to repair what they had just put in about a year before. They also informed that they were unable to assist with helping me with a home warranty claim with the program they are a part of, and that I would need to pay everything out of pocket and try on my own for reimbursement later. Technically, they didn't do anything wrong, but meeting the minimum requirements isn't what I'm looking for from a service provider. Any company can install a new water heater, the good ones follow up with service and stand behind their work. I only went with this company because my usual company was unavailable at such short notice. I won't me making that mistake again."

"It went extremely well. The technician was professional and thorough. He spend at least 30 minutes with me reviewing the current configuration to ensure that the replacement water heater would meet our needs. We switched from a tank water heater to a tankless water heater and couldn't be happier. The tech did a great job with the installation and left the area clean and organized."

"I was satisfied. It was a very brief very and a short issue but they were good to work with. We were getting ready to sell the house, the buyer had an issue with the water pressure, and it was during the bitter cold time when everyone's water pipes were bursting. We had them scheduled to come and look at the water pressure but they didn't show up. When we called they said they would come a little late, we said that's fine because we knew there were lot of burst water pipes and ours was not nearly severe. However, they didn't call and when they didn't show up, I called their office and there was somebody there after hours. They didn't take my call but they immediately called my husband and apologized for not getting back with him and told him that it would be later. They did show up two hours later, they didn't call us to tell us they were going to but they said the technician was not told to be called. He stayed until all my questions were answered. He was very proficient and he was very professional. Even though it was cold and he had been in cold water all day, he was very good and I was very pleased. It only cost me $50 even though he showed up after hours so that was good. He was sitting in cold basements the whole day, so he was having a miserable day and he still came and did my call so I was very happy."

"Manuel was wonderful! He analyzed the problem and gave me options. He came on Saturday morning to install the new water heater and couldn't have been nicer or more efficient. The ARS secretaries could take a lesson. They somehow got my phone # and house # wrong! It made for some confusions. Luckily I called them when the serviceman didn't come or call on time. We straightened out the phone # and Manuel had to call me to find the house. Tiny errors make a big difference. Overall, the experience was fine because the service man was so kind and helpful. I will try them again, but check and recheck the details."

"Said I needed to approach city or county about repair as it was their responsibility (water run-off drain); suggested I might even need to involve the Mayor's Action Committee (implying he didn't think the county/city would "get around" to the job without taking it to the mayor.) "Oh Good!" but probably helpful, knowledgeable advice!"

"Very professional, friendly and somewhat competitive pricing. Diagnosed issue and installed new water heater all in the same day. Happy with the result and service"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every client in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

We are is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business

"Very fair pricing, and personnel was attentive and pleasant. Found Al Hopkins Plumbing through Fishers Chatter Facebook social page. Replaced a 9-year 40/gal water heater with a 50/gal Bradford Defender, plus expansion tank to help increase the life of the water tank. Thank you, Al! You're the best!"