Get matched with top water heater repair or service pros in Smithfield, NC

"I was very impressed with Mr. Chris Massey! I placed a call to him at about 9:10 in the morning to request a quote for a hot water heater replacement. I received his voicemail; however, within only 20 minutes he called me back and was apologetic for missing the original call. I could sense at that point that he was a sincere individual. I explained to him that my electric water heating unit was located in my crawlspace. I also provided him with the dimensions of the tank and its accessibility in said crawlspace. He responded as if he had completed these type of projects countless times in the past. Without even looking at it he gave me a quote right there over the phone. After doing some research I knew that it was a very reasonable one so accepted it immediately. He then told me that he could pick up a new unit and be at my house by around noon. He was actually pulling into my driveway before 11:00 AM. He finished the whole removal/installation process in under two hours and filled me in on everything that he did. He was intelligent, personable and quick. I'd give him 7 stars if I could. This gentleman is truly a class act!"

"The technician rapidly diagnosed the problem and repaired it promptly, for a reasonable price."

"Very satisfied with the outcome. The house was not occupied while this work was being done, so I was not present during much of the work to observe the installation of system & ductwork, but it worked beautifully once we moved in and began to use it, a turnkey experience. Twice since then we've had questions (e.g., Can we move the ductwork in one part of the attic to accommodate new attic stairs?), and both times they were very responsive and came out at no charge to me, despite the fact that the work was done over a year ago. I've interacted with both Mike (the owner) and with one of his technicians, and have been very satisfied with the level of customer care I've received. I will use them in the future for our heating & A/C needs.
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"Great work and price. My Technician, Hunter was very professional and honest. Something very hard too find these days. Also they were able to do the service the same day."

"Plumber was professional and thorough. He cleared the pipes and ran the washer several times afterwards to ensure that there was no more leaks."

"This man has always gone out of his way to be there and do the job right! He doesn’t skip corners and is responsibly priced. Highly recommended. I used him for my personal residence, my rental house, and commercial buildings as well!"

NuBlue Air serves all of the Lake Norman region's needs. Our team of expert technicians specialize in residential hvac repairs and installations such as ac units, furnaces, indoor air quality products, vent/duct cleaning, and much more. We are your HVAC technicians of choice. NuBlue Electric Plumbing & Air is Redefining Service Excellence in the Lake Norman region! \n \nHave an Electrical OR Plumbing OR Air issue? Our NuBlue team can help with those! A one-stop-shop, the NuBlue team is able to take care of all Electric, Plumbing, and Air needs. \n \nVisit our website for coupons and specials!

"I had the most best experience with this company! It’s rare that you find wholesome folks that can help you and take the time to educate you as well. I highly recommend this company or any of your plumbing needs! I love the fact that it’s a family oriented company! I will be hiring this company anytime I need plumbing needs!"

"He was prompt, personable and took care of my problem quickly. Defintely will call him again - and he will do 24/7!!"

"Never returned three calls after leaving message on 11/11/2013, 11/13/2013, and 11/21/2013, that we needed either a new hot water heater or tankless hot water system installed.

Update: return phone call on 11/22/2013-- see note above. This resulted in a change to my evaluation from F to C overall.
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