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"Billy shatters the negative stereotype given to many general contractors. He's honest, on time, and works with you to ensure your satisfaction at every step of the way.
I am a single person with a full-time job, and just didn't have much time to spend on this project. Billy was respectful of my time, and has my implicit trust in decision making. He has attention to detail, and knows the trade very well. He speaks up to subcontractors when things aren't right, apologizes even when he's not at fault, and always has a cheerful, can-do attitude.
I purchased a townhouse in Southwood with an unfinished, 20ft x 20ft carriage house apartment (studio apartment) over the garage. The structure was framed out when I purchased it, with utility lines coming into the unit, but no actual service lines run along the walls inside the apartment. The people who sold me the house gave me an architect's rendering of what the build-out would look like. We used this as a starting point, and Billy was very flexible in making changes to it.
I called four general contractors to come out and bid on the apartment job. All were within the same price range. What set Billy apart was that his vendors were all close to Southwood, and he has a small crew of his own to do framing and finish work. He prepared the estimate with "buckets" of money allocated for each finish (the flooring allowance was $2,200, bath/kitchen fixtures were $1,700, etc.) Anytime I saved money in one area, we were able to apply the extra money to another.
Overall, the construction went very smoothly. All of the subcontractors were personable, knowledgeable and professional. All work was done between 8-5, the construction site was cleaned up daily, and trash was hauled off site. There was minimal
impact/disruption to my day-to-day life. We had a 60-day timeframe and went over it by a few weeks, because we had some delays we couldn't have anticipated. I am still thrilled with the overall quality and level of service.
Originally, the flooring in the apartment was laid without a level subfloor. It looked lumpy and bumpy, because the subcontractor had cut corners in an honest attempt to save me money. I was not happy with it. Billy insisted that it be corrected and negotiated a fair price for the additional subflooring materials (the subcontractor replaced the surface material for free.) Billy apologized to me and agreed to share the cost of the extra materials.
There were a few instances where I didn't understand the way things were done. When I called Billy to ask about them, he talked me through his rationale, and my questions disappeared. Quite often, I was not familiar with the applicable building code that applied to that type of work.
All in all, Billy is an A+ provider. At the conclusion of my project, I only had two last questions for Billy: 1. How busy do you want to be? and 2. Can I have a stack of your business cards to share with everyone I know?
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"I was very impressed with Sentri Homes - their customer service was excellent. They sent a subcontractor to install some vinyl laminate in my bathroom and he ended up getting glue all over the carpet in our bedroom. The sub ended up ghosting both me and Sentri, leaving me stuck with a ruined carpet. Sentri stuck with me for over a month to get the carpet replaced with the identical original and to get the vinyl job 100% completed. The carpet was a Home Depot exclusive and Sentri handled everything with them. I will be using Sentri for a much bigger renovation I have coming up soon, because I know that they will make sure everything gets done right no matter what problems come up. The vinyl looks great too."

"Todds and Ends did a great job painting the interior of our office building. Mike has an eye for detail and made sure everything was exactly as we wanted it before considering the job finished. Everything looks fresh, new, and professional now."

"Two person crew worked exclusively on my job. Eric and his team was very professional, responsive, and quick. I'm so happy with the results."

"Excellence on every level. I would highly recommend and will use her again. Above all she fixed the problem we were having and left us better off than before we started and was VERY fair in her pricing. Can't say enough good things!"

"Good communication, easy to work with and helped us achieve our vision. Won’t hesitate to contact SE Custom Const in the future."

"The job was more extensive than originally anticipated. Travis with MainLine Remodel kept me in the loop the whole time and explained recommendations and followed up with pictures. Travis and MainLine Remodel went above and beyond. I live out of town and rent the property. It was very reassuring to have someone there I can trust to do a quality job and to identify areas of concern. Travis identified an improperly installed window that was leaking. He and his team corrected the issue. The incorrectly installed window/leak was not identified by property managers hired to manage the property in the past. Due to the good work, I had the MainLine team do some extra handyman tasks while onsite (e.g. check on a leak spot on the bathroom ceiling). I am very happy with the work performed by Travis and MainLine Remodel. The job was not cheap, but I know I paid for quality work. Travis and the team were busy and had to reschedule a few times, but I understand that speaks to the demand for their services."

"The job they did was great. I'm pleased with it."

"Sps did a great job with the addition on our house. Highly recommend them ! They were responsible in every way and extremely easy to deal with. Jason and the people on his crew are the best and very customer aware and wanting to please by doing excellent work. Hire SPS you will be glad you did!"

"The bathroom looks amazing! thanks to Jeff and his crew. 
The renters were a little put out with the mess, sheetrock dust etc. I explained to them that remodeling makes a mess. I am very pleased  with the service and will continue to use their services as needed.
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