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"Very efficient. Everything works so well. Logan is very professional and what they say they’ll do they outperform expectations."

"Water heater pressure relief tanked failed christmas eve. We supplied the part from Home Depot and were up and running in about an hour after first contact with BF. Generally, this is an easy repair that could be DIY, but we were glad to have it done quickly and correctly on Christmas Eve."

"Exnil Septic provided a premium service at our home. The technician was professional, on time, and thorough. Communication from my initial inquiry call to completed service was outstanding, and the level of care and courtesy will make me a return customer. I would enthusiastically recommend Exnil for your septic needs."

"This company is true to their word and genuinely cares about the customer experience. They are responsive to questions and very reliable. I would recommend them to anyone with a septic system!! Thanks for all the help, Simply Septic!"

"Their services straightened up my drain and completely fixed my problem without having to dig up my floor. He used a jet wash high pressure water spray wash that cleaned out the interior drain.  He also sent a camera down the sewer line to check and see the rest of the drain. In addition, he gave me the advice on what to do with the sewer line and I thought that was nice of him to do that."

"He was on time, cleaned up after the work, and had a reasonable price for pumping Septic Tank and Cavettet."

"The septic tank was pumped satisfactorily. The problem we had was that our gate and latching mechanism were damage by his employee doing the work. We were told that the gate was damaged. We called Mr Andrews after we discovered that gate was damaged. Mr Andrews told me that his employees were independent contractors and were responsible for any damages that occur. Mr Andrews asked me to send him pictures and a description of the damage. He said he would have his independent contractor contact me to resolve the issue. To date we have not heard from his independent contractor or Mr Andrews to resolve the issue The company does a good pumping your septic tank but doesn't take care of any damages that they cause. Gil R"

"After contacting a few plumbers, Alan was one of the few that responded right away. Unlike other companies, Alan told me what could be wrong with the heater and offered an estimate by phone. His price was at least $100 hundred cheaper that the other well-rated companies (Patterson Plumbing: $595, Tarvin Plumbing Co Inc: $650, and Zin's Plumbing: I couldn't get a number from them by phone). Although, it was not an emergency, Alan scheduled an appointment in less than two days, with a specific time (unlike many others that offered me an ''anytime between 1pm and 4pm'' kind of appointment). He showed up on time and did the job very quickly and clean. Just two small dirt spots remained in the carpet after he was done and he even offered a suggestion on what would be the best way to clean them. He needed to replace an extra valve not originally included in the estimate and he just charged me an extra $15 for the part without charging more for labor."

"Once I got them out here they were great. I had called them and they were supposed to call me back; they didn't call me back so I called them again. This time they had someone out less than 5 minutes after we spoke. I have an all electric home and I asked them about a tankless water heater. They advised against it because it is not energy efficient for my kind of home. They were great and I will use them again in the future."

"Roger did what you want every contractor to do...stand behind their work and take responsibility for problems!  The crew installed a new 125' copper water line from the meter to my house.  The project went very smoothly and they did exactly what they said they would do.  The crew was professional, knowledgable and took care to keep the house and finished basement clean.  Everything went great...until I noticed water seeping through the foundation wall into the basement a few days later.  I called Roger on a Sunday.  He returned the call on Monday, immediately took ownership of the issue and came to my house on Tuesday morning to fix the problem.  While he was there fixing the foundation leak, he determined that the copper waterline was leaking.  On Friday, he sent his crew back to my house to fix the waterline leak.  Unfortunately, the leak was much more difficult to find than expected.  What they thought would be a 2 hr job turned into a 7 hour job.  Despite both guys having plans that evening, they both stayed until the leak was fixed and the project was done.  The leak turned out to be along a seam in the copper, and I could not see how the crew was at fault...more likely a manufacturing defect.  So, the project turned out to take twice as long as expected and was much more costly for Roger, but he never asked for another dime and never once tried to avoid responsibility.  His sole focus was fixing the leak.  In my opinion, the true character of your contractors is displayed when problems arise.  Roger and his crew passed with flying colors.  I would definately recommend Henry Excavating and would use them again in a heartbeat. "