Get matched with top septic tank and well pros in Highland Park, IL

"I usually DIY almost everything for my house, but the well issue I was having was just a bit beyond my skillset. Other local well/plumbing companies turned down my project, but Jason and his brother were very helpful and willing to take it on. They were upfront and honest with really great communication. Very knowledgeable and flexible. I'd never had an issue with my well before, but if I ever do again Sub-Surface will be my first and only call. Would highly recommend."

"We are new homeowners and had a hole in our septic tank made of concrete block, which was sending wastewater into the foundation/basement of the home. It was my first time using Angie's List, and I would recommend Illinois Sewer and Drain to anyone. Joe and his team of experts solved our issue immediately at an affordable price. They even went above and beyond to install a sump pump in our basement to help with the rain water. Quality work!!"

"Everything went well. Service was very good."

"Our drain was backing up and nothing was working . I talked with the owner and sent him pics. He gave my an idea of the scale of the job and was able to schedule us in right away. The worker showed up early inspected the job and had a thorough plan quickly. He explained the work to be done professionally and was very friendly. The whole job was completed within the time frame explained including cleanup. He tested and verified the repairs. I will definitely use them again . Pricing was very fair and reasonable."

"Excellent. A minor problem arose with fitting new sink to existing pipes and they handled it smoothly and quickly. Timely, efficient, courteous and thorough. Would highly recommend."

"Very Pleased! Mark was very helpful and is to return to test our water. We had him install a water softener and last minute added an iron breaker as well... Installation went very smoothly! Highly recommend... Ursula"

"Cleaned out the main sewer even though it didn't need cleaning. What was supposed be cleaned was the catch basin. Crew came over could not open the lid, told me that it would be up to me to open it. Then they would com back. You would think that they would how all the tools and no how to open any and all catch basin. They never called me back or followed up with me. I will never ever use them again. Very disappointed."

"They thoroughly diagnosed the problem before doing any work. They understand exactly what's going on through equipment use of pressurized smoke, cameras and really just overall experience in handling sewer matters. I also had a rat problem that was connected to this, so they tailored a solution that covered all these issues. They can handle it and know how to address the situation without extra expenses. Everything is done to code and part of the issue was that the previous owners had done some sewer work that was not to code and that caused most of the problems associated with that repair. I really liked their professionalism and response. Their entire crew was very knowledgeable and very friendly and able to answer a lot of questions. They spent a lot of time, at the beginning, to diagnose the problem. That for me sets them apart from other companies. Other companies wanted to come in and just digging up and jack hammering up the floor without really knowing what the problem was. The workers cleaned up after themselves. I got a follow up calls from the office to make sure everything was working properly. I thought they did a great job all around."

"So, it's noon, I have 25 people coming to my house for dinner and my kitchen sink gets clogged.  Oh, by the way, it's freaking Thanksgiving!!!!
I scan Angie's List and a few other rating services and come across several well-rated plumbers.  A few frantic phone calls later (voice mail on the first three calls) and I stumble upon Jon.  He picks up the phone (what a surprise!) and tries to walk me through a fix over the phone.  After five minutes of back-and-forth, Jon finally says, "I'm can be over in twenty minutes."
Now, I'm not really in a position to negotiate and I figure it's going to be crazy expensive.  Jon shows up, on-time, dressed like he is heading to a family dinner, which I'm assuming he was.
An hour later, the sink is draining and Jon is cleaning up after making me promise to never peel potatoes into the disposal again.  He then gives me the bill.  Not only did he not charge me an outrageous price, but I've paid substantially more for a plumber on a Tuesday afternoon at 1:00pm for less work.
I can't speak to all the reviews on his work, but I would venture to guess that there isn't one other plumber on the planet earth that would have taken care of a first-time customer like Jon did today.  He is the best plumber in the Chicagoland area, in my humble opinion.
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"It went well. No leaks, even replaced the trap as there might have been a leak at first. Laid down paper towel so I could spot a leak later; there was none."