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"The service guys completed the HVAC installation within one day. They fixed the problem of the control board and the system runs well. Happy with the installation."

"Water heater pressure relief tanked failed christmas eve. We supplied the part from Home Depot and were up and running in about an hour after first contact with BF. Generally, this is an easy repair that could be DIY, but we were glad to have it done quickly and correctly on Christmas Eve."

"This company is true to their word and genuinely cares about the customer experience. They are responsive to questions and very reliable. I would recommend them to anyone with a septic system!! Thanks for all the help, Simply Septic!"

"Their services straightened up my drain and completely fixed my problem without having to dig up my floor. He used a jet wash high pressure water spray wash that cleaned out the interior drain.  He also sent a camera down the sewer line to check and see the rest of the drain. In addition, he gave me the advice on what to do with the sewer line and I thought that was nice of him to do that."

"They answered first time I called. They were able to do same day service on a septic tank inspection. Report was given on site. They also shared knowledge of septic maintenance and operation."

"They were an A+ provider to work with. They worked so hard, built a custom ladder to get down into the cistern to what was a carpet of like 6" of tree roots. They were the most awesome group of guys, had a great work ethic and cleaned up well after themselves."

"They are a full service Plumber and I needed some work done on my septic system. I have no complaints at all. They were fast, knowledgeable and have great customer service. They’re top notch."

"This would have gone pretty well except that when John (son of Henry) came to look at the job he told me that they would save and replant the bushes and plants that would have be removed to make their initial hole at the curbside city water connection (about 2'x 6' on surface). This was necessary to allow their underground-pipe installer to reach the depth required. When it came to "replacing" the plants, all they did was dig some holes in what was now a clay surface, pick up the plants with what topsoil balls remained around their roots and put them in the holes, doing little else to properly replant them. I have had to get my landscaper out to finish the job. They did do a very nice job of connecting the new copper water line to the house waterline in the basement and cleaned up well. City inspector checked both ends and was satisfied. Bottom line: if this installation had not had to start in our street-side garden, but maybe just in our lawn, I would have been happier with the results."

"I could not be more pleased!!!!!!!!! First of all they go beyond the state of professionalism. The salesman came to do interview on a broken ankle!!!!! Then even with all this snow, they kept the appt to install and arrived on time today to install and of all that I priced Butler water system cut their cost in half!!!!!!!!!! The installer was professional, safe and quick. I will never use anyone other than Butler Water Systems to take care of my water filtration needs. They exceeded my expectation!"

"Although the service tech who's name was never reveiled, did make the repair.   It took 1.5 hours with a great deal of trouble shooting.  He did identify the 10 year old Moen Valve but did not have full knowledge of its function.  I eventually ID the specific part (mixing spool) using Google. I feel I was charged for his product training..   So the "deal"  I purchased from Angies list was not such a deal. I purchased  $39 for a service call that included an additional $39 worth of service work.  Basically $78 going into the call.   I was charged an addtitional $135 with no parts purchased.  The total: $174 out of pocket and additional $39 perceived expenditure. Total of the two $213.   The repair was to break free a locked up mixing spool.
Had the service technician had knowledge of the mixing spool function the service call would have been much shorter and not involved deassembling the other shower valve in my house.   I am OK with him learning and OK with the extra time it took.   However, I am not OK with paying for it.   It is a fair expectation that the visiting plumber would be experienced in most modern valves.  Additionally wonder if a simple call to one of his co workers could have shortened the learning curve??
He was courteous.   I think he was resourcefull in his repair method once the spool was identified as such.   He did maintain a clean work area and took care to keep the floors clean.
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