Get matched with top septic tank and well pros in Union, IL

"I usually DIY almost everything for my house, but the well issue I was having was just a bit beyond my skillset. Other local well/plumbing companies turned down my project, but Jason and his brother were very helpful and willing to take it on. They were upfront and honest with really great communication. Very knowledgeable and flexible. I'd never had an issue with my well before, but if I ever do again Sub-Surface will be my first and only call. Would highly recommend."

"Brian Came quickly. He was on another service call he called and let me know about how long he was going to be there and gave an estimate time on his arrival. He fixed the problem in time before it became a bigger problem. He had also recommended us to a septic man who came out to the home quick diagnosed the problem and immediately fixed it ! Thank you."

"Four Seasons HVAC always have highly qualified technicians to serve Chicagoland. Very professional, skilled and competitive price point. For our heating & cooling, hot water tank, sump & ejector pump, air duct & dryer vent cleaning - I always go then to repairs and maintenance."

"Great service! Mark took his time to find the problem and explained everything very well! Part had to be ordered, he had our unit fixed within a day!! Quality work and great service...would highly recommend and we will definitely call when we need service again!!"

"Whenever there was a heavy rain, flood water would come through the cracks in the "cove" where the basement wall meets the floor near the basement door leading to the exterior stair walkout. Lincoln correctly diagnosed the problem as a broken p-trap. Douglas came with one other person on time, efficiently broke through the cement landing and put in a new clay piece with a 2 foot extension. He showed me the old clay rain drain that they had removed, and it was collapsed and completely plugged up rocky clay, so it was no longer draining out to the catch basin. The house is 100 years old, and the pipe was no doubt original. They smoothly re-laid the cement at a pitch so that the water flowed toward the drain, and cleaned up afterward. No muss, no fuss; they were done in no time. They even rodded out to the street at no extra charge. The problem was fixed, and there has been no more basement flooding near the basement door! Yeah!
Lincoln had been recommended to me by a neighbor. I got quotes from three sewer contractors, and Lincoln's was actually the lowest. One of the companies I spoke to was not even interested in investigating the rain drain, but only wanted to sell me an interior drain system with a sump pump for $6,000. Problem was that the interior drains are no longer allowed in Oak Park. Well, we are happy that we got the problem fixed by honest, competent people. It was a pleasure doing business with them and I would recommend their sewer service in a heartbeat.
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"It was great!  They did an excellent job.  They were very careful to not destroy the yard except where they had to dig.  They had to bring a back hoe into my back yard and the run to the storm sewer was quite a distance.  It took a while to get scheduled because of weather and emergencies that they had, but I was ok with that since mine was not time critical.  I was very impressed that they layed down  plastic to put the dirt they dug up on so that it didn’t mess up more of the yard.  The guys were very professional and friendly.  I have had this project done 2 other times since I have lived in the house 12 years.  I told them this and they took it to heart and did everything they could  (larger pipe, etc.) to ensure I would never have to have this done again.  I wish I had had these people do the job the first time.  I feel very confident that the job was done right!"

"They thoroughly diagnosed the problem before doing any work. They understand exactly what's going on through equipment use of pressurized smoke, cameras and really just overall experience in handling sewer matters. I also had a rat problem that was connected to this, so they tailored a solution that covered all these issues. They can handle it and know how to address the situation without extra expenses. Everything is done to code and part of the issue was that the previous owners had done some sewer work that was not to code and that caused most of the problems associated with that repair. I really liked their professionalism and response. Their entire crew was very knowledgeable and very friendly and able to answer a lot of questions. They spent a lot of time, at the beginning, to diagnose the problem. That for me sets them apart from other companies. Other companies wanted to come in and just digging up and jack hammering up the floor without really knowing what the problem was. The workers cleaned up after themselves. I got a follow up calls from the office to make sure everything was working properly. I thought they did a great job all around."

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"It went well. The team came and rodded the sewer as agreed. However the work I needed was not covered under the deal I purchased. They worked with me though and arranged it so that I only paid the difference in price between the deal and work they did so that I didnt have to vo theough the trouble of doing a refund first."

"Great People to work with from start to finish. They did an excellent job at a reasonable price making quick work of replacing a distribution box in our septic system. They know their stuff and I would absolutely call them again should the need arise. Thanks Guys!"