Get matched with top septic tank and well pros in Wauconda, IL

"I usually DIY almost everything for my house, but the well issue I was having was just a bit beyond my skillset. Other local well/plumbing companies turned down my project, but Jason and his brother were very helpful and willing to take it on. They were upfront and honest with really great communication. Very knowledgeable and flexible. I'd never had an issue with my well before, but if I ever do again Sub-Surface will be my first and only call. Would highly recommend."

"I could not recommend Brian and Water Well Services Inc. more highly. He is a consummate professional and follow through on everything he said he would do in a thorough, timely, and professional manner."

"We are new homeowners and had a hole in our septic tank made of concrete block, which was sending wastewater into the foundation/basement of the home. It was my first time using Angie's List, and I would recommend Illinois Sewer and Drain to anyone. Joe and his team of experts solved our issue immediately at an affordable price. They even went above and beyond to install a sump pump in our basement to help with the rain water. Quality work!!"

"Everything went well. Service was very good."

"Very Pleased! Mark was very helpful and is to return to test our water. We had him install a water softener and last minute added an iron breaker as well... Installation went very smoothly! Highly recommend... Ursula"

"Job was done well, and everything was clean when they were done. This is the 2nd time I have used Lincoln and I would use them again."

"It was great!  They did an excellent job.  They were very careful to not destroy the yard except where they had to dig.  They had to bring a back hoe into my back yard and the run to the storm sewer was quite a distance.  It took a while to get scheduled because of weather and emergencies that they had, but I was ok with that since mine was not time critical.  I was very impressed that they layed down  plastic to put the dirt they dug up on so that it didn’t mess up more of the yard.  The guys were very professional and friendly.  I have had this project done 2 other times since I have lived in the house 12 years.  I told them this and they took it to heart and did everything they could  (larger pipe, etc.) to ensure I would never have to have this done again.  I wish I had had these people do the job the first time.  I feel very confident that the job was done right!"

"The toilet in my rental unit was notoriously bad at flushing. We snaked the drain three times in the last week, and still the flush is very weak and doesn't clear the bowl. I opted for a new toilet as the existing one was 10 years old and has never been very good. Earl noticed the gerryrigged line running from the sink supply, and suggested checking the valve to see if that made the tank fill faster. It did. Earl was very quick, nice, and professional. Now the toilet is brand new and flushes in a flash, and I was able to remove the 4ft hose draped from the sink to the toilet.
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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"Tim was the best plumber I've ever met, you can tell he really takes pride in and loves his job. I had my sump pump go out on a Sunday. I put my Angie's list request in and within 5 min Tim had already called me and we made an appt for the next day. He showed up on time, informed me he'd had to move another appt around as mine was more pressing and charged me less than what I was thinking it was going to be. He replaced my worn out flow valve, cut a new piece of pipe, and installed a new sump pump all in less than an hour. 5 out of 5, would hire again."