Get matched with top solar pros in Thorntown, IN

"Prompt response. Very easy discussion regarding my issues. Provided education on the solar system in a way in which I could understand. Extremely helpful."

"Hope was responsive and professional. They were able to match our schedule and install the water heater as requested."

"They asked for extra money because of where the heater was located.  I went out of my way talking with the company scheuler to inform them in advance of the location (basement) and that the gas line would need to remove.  
I was told there would not be any extra costs.  Once they arrived  immediately asked for a flat fee of $250.00 for extra services.  We worked out a reduced extra services cost but that is not my problem.  When you go out of your way to review in advance the place and issues involved, and get a confirmation that NO extra costs will be involved ,,, that is what is expected.
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We provide residential and commercial solar power options, and provide support services for industry partner companies. We offer no cost consultations and $0 down financing. Please contact our office for a consultation at (931)922-8258.

"From the first phone call to Amy who heard my story and turned me over to Tom, to the Thankyou letter I recieved from them for allowing them to serve me, it was true proffesionalism.  A happy , neat and clean team with great talent, working hard to make it all happen for you. It ended with a hot tub bath on my part that night.  You never know how important that hot water heater is until you lose it.   I can't thank them enough."

"Our heat pump needed to be replaced and our furnace wasn't as efficient as it could have been so we decided to replace it all. After a consultation Bassett recommended a system for our house that included a furnace and standard air conditioner. We also had zones in our house but because we have an open stairway (in a not that big house) they also recommended doing away with the zones. We went with the recommendation and that first winter (last year) our house was so cold in the winter months. We were told that by letting the fan circulate all the time it would eliminate cold spots. What we didn't realize is that they never inspected or evaluated our current ductwork. It is undulated and as a result the air that circulates is always cold. The upstairs is cold and without a quartz heater in our family room, it too would be cold. We called them back to check and we were told that it seemed to be working fine. Putting a thermometer in the register said that there was heat. Later, in this summer my husband talked to them again anticipating this winter. We were told we might want to go back to having zones. It would only cost us another $1,000 or so to make that change. 

As for installation, that was done very professionally and neatly. They were prompt and polite. I would say to do your own research before Bassett ever comes and be prepared to make a decision based on that rather than what they may recommend. If I could figure out how to put that old furnace back in, I sure would. It worked much better for winter heat than this one does."

"I came across US Water Systems while searching for information about water softeners.  I called them and we were able to get the right unit for my home.  Our Matrix softener was shipped the next day!  Two days later the unit arrived at my home.  Installation was breeze and Aaron in customer service answered all my questions,.
Great company to do business with!
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"The furnace tech surprised me with his report that my water heater was leaking. I called the number and spoke with Jeremy. He didn't dispatch anybody to come later; he came himself and got it replaced the same day. Rated as the "strangest one ever," he had to lay the broken and replacement water heaters down to drag them through a crawl space sized opening. No protests, no complaining, he just got it done. Very professional."

"I was very happy with the service provided."

"I was very impressed with the installer who was sent. He mounted the dish without drilling through my new roof, which might have voided my roof warranty, Also, he mounted the dish in a location where it is easy for me to brush the snow off it in winter. I appreciate his knowledge and thoughtfulness. Also, they didn't charge me to re-install the dish."