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"Update - Issue has been resolved. The bitter taste was from the mineral filter (Very strong). I was looking for Costco bottle quality water with some minerals, but the mineral filter adds a VERY significant amount. The Salesperson stopped and removed the filter, and tested my water. McCowin water made it right, and offered to credit me for the mineral filter. I have had my reverse osmosis system in place for about a month now and all good. ———— Installation was good, but my review has to do more with Scot the salesperson. I received a text from him following up on the install and responded with several concerns. 1st) Water from the reverse osmosis was not crisp, and I told him it had a metallic taste to it and did not taste like Costco water, which he assured me that it would and was the major selling point for me to purchase this system. When I contacted Scot later that evening to discuss my concerns, he told me that the water would not taste like Costco brand because I chose to add minerals back into the reverse osmosis water and that if I wanted to spend more money to get the water to a Costco taste level I could. He also told me while making the sales pitch that he would come back and do a test of the water to make sure it was to my liking. When I asked about the test, he said that he was not available and had no idea when he would be back in my area. Then he abruptly ended our conversation without really addressing my concerns by saying bye, have a good evening. For peace of mind, I purchased my own water test kit/strips. I found that the water appears to be safe but it still tastes as if the metal is in the water. Be aware and be skeptical, do not just take the salesperson's word for it. If you do decide to purchase, do an independent before and after test to make sure you are getting what you paid for and requested. Once they install the system, they are on to the next."

"resolved water & system requirements"

"Western Rooter to the rescue again! I had a small underground leak which appeared to be due to a bad sprinkler valve. A sprinkler repair company determined that it was not a bad sprinkler valve and thought it was due to a leak in the main water line. Daniel and Alex dug down to find that the leak was coming from a very old (at least 36 years) broken pvc line. After much testing and head scratching to try to figure out where the water was coming from, they decided to "chase the pipe." After much digging, they found that the very old broken pvc pipe was hooked up to a sprinkler valve that was buried 18 inches underground that had not been capped--only turned off. Roots from a nearby tree had opened the valve which caused the leak--crazy! The current sprinkler system has been the same one since we moved into the house in 1988. It took 36 years for the underground leak to occur!"

"⭐⭐⭐⭐⭐ Water Heater SOS was a lifesaver! When our water heater broke down, they responded quickly, diagnosed the issue, and had it fixed the same day. The technician was professional, knowledgeable, and took the time to explain everything clearly. Pricing was fair, and the service was top-notch. I highly recommend Water Heater SOS for anyone needing fast, reliable water heater repairs!"

"We are very happy with their prompt and friendly service."

"Technician was knowledgeable about the soft water system."

"Professional, on time and I would highly recommend him to anyone who needs plumbing. He was great"

"I received excellent service from the Team Rooter crew to fix a major sewer line problem. I'm grateful for the professional treatment and honest work. I have finally found a plumbing company I can trust and will only use them in the future"

"Contacted Mr. Rooter on a Saturday and they quickly sent Dave and his assistant. Dave diagnosed the problem, provided a couple of solutions (after discussing each with me) and once we settled on a plan-of-attack, he got right to it. Dave was great! He fixed the problem, the cost was reasonable and they cleaned up after themselves. I highly recommend Mr. Rooter. (P.S.- ask for Dave)."

Our company is a full-service construction firm specializing in general contracting, plumbing, and electrical services throughout Orange County. With over 25 years of industry experience, we provide comprehensive solutions for both residential and commercial projects, including new construction and remodeling. Whether you need expert plumbing or electrical installations, or full general contracting services, we are dedicated to delivering exceptional results that stand the test of time.