Get matched with top water treatment pros in Killingworth, CT

"We had our whole house water filter system upgraded / replaced. The work was fast, effective and not overly priced. Justin was great and went the extra mile for us. Would recommend and hire them again."

"My new water treatment system has been successfully installed. The communication was excellent, and the service was prompt and informed. I highly recommend this company to anyone dealing with hard water issues."

"Immediate call back on a Saturday morning; on site, trouble shot and fixed issue by noon. Friendly, professional and reasonably priced. Discussed current well water system conditions with short and long term recommendations. Consider Mad River for future well and water system needs."

"Matt called soon after I posted my Well Pump project. Scheduled me that day and sent Brian and Ed out that morning before noon. They inspected the system and diagnosed the problem. They replaced a bad pressure switch to get the water back on and suggested replacing my old pressure tank to extend the pumps life. Excellant work and highly recommend them."

"Prompt service when well submersible pump stopped working found that wiring needed fixing and did not need a new pump .courteous, friendly service knowledgeable and explained everything. Gave recommendation and follow up several times after"

"Fantastic response and prompt service over a (frigid) holiday weekend. Highly recommend"

"Showed up on time. Very friendly."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large, or small the job.

"Great company. Matt inspected my system, explained everything and gave me options. I picked my options. They arrived on the day they said they would. The technicians ( Edward and Brian) were very professional, thoughtful, didn't waste time and were personable. Just an overall great experience with a reasonable price tag. Absolutely the highest rating possible, highly recommended."

"Service went pretty well. I called on a Sunday afternoon and the phone was immediately answered by a receptionist. She dispatched someone who was nearby, and he called within 15 minutes. We ran through some diagnostics over the phone, and he decided he needed to visit.

The service person was a little rough around the edges, but otherwise was professional and competent. He arrived at the house, checked the water system electrical system to ensure the water tank had no issues. He then went out to the well and pulled the pump from the well.

Once he had the pump out, he diagnosed that it was completely shorted and that we would need a new pump. He didn't give a lot of good technical answers when I asked what happened, so it seemed like a foregone conclusion that I needed a new pump. I would have felt more comfortable if he were able to review why they pump had failed in a more detailed and scientific fashion.
He quoted me $800 for the replacement pump, of which he had a few on his truck. Again, I don't know enough if this is a good price. He didn't sell me on the features of the pump, which perhaps he should be more read up on.

He installed the new pump, added chemicals to the well to kill any pathogens, and we started to bleed the iron rich water. All in all, he was there for 90 minutes.

Complaints - He was not careful with the pump tubing and nearby flowerbed. It's almost as if he didn't care. I mentioned to him to please be careful, but he didn't seem to like flowers very much. He also wasn't very knowledgeable about his product."