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"The technician was great, thoroughly took his time figuring out what would be needed to complete the job."

Welcome to E.P.R. Plumbing! We are a family owned company serving the Maryland, District of Columbia, and Northern Virginia area. We specialize in all commercial and residential plumbing work and can assist with drains clogs ,main lines, toilet repair/ replacements, water heaters, and large plumbing projects. Please call us now and we will give you the absolute best rate in town. We guarantee all work!

"They did an excellent job. They were very fast and friendly. They answered any questions I had willingly. They were very considerate of asking to ho through the back door instead of walking through the main house with dirt from the rainy day we had."

"Roy was responsive, making a visit the day we called about the drained pipes. He called in advance of arriving, and was careful with his tools to avoid any unnecessary mess. He also wore booties to protect the floor. Best of all, he was careful about testing the lowest-cost solution before bringing in larger tools and incurring more charges. Within a half hour he'd addressed all the leaks and was on his way.
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"We could not be happier with the Puronics Hydronex iGen Whole home treatment system and Micromax 7000 drinking water system provided by Orbit Water Solutions. Justin, the marketing rep who sold us the system, was very professional and accommodating. Justin took about an hour to demonstrate a series of tests which reflected to quality of our water which had more chlorine and hardness than we expected. If you have concerns for lead, Orbit standard demonstration does test for it so you will need to have a separate test done. After some negotiation, we were able to settle on a deal which got us the system and financing for the next 10 years. Orbit provides annual maintenance services on the machine and there is a lifetime warranty on parts which really assured us we were making an investment to improve our water. The best part about it is that the system travels with you. For a small fee, Orbit will pack the system up and ship it to your next home if you move which was a big selling point for us. Orbit also threw in a subscription to PureSelects soap for the next 10 years which was a nice add-on. PureSelects provides every kind of soap or cleaning product you could ask for so it will be nice not to have to purchase additional soap products in the near future. Within a couple days, the installation team came out to install the system. They arrived on time but the installation took a little bit longer than expected. Turns out our the installed garbage disposal was too large to fit with the RO unit tank under the sink. Orbit was very accommodating though. Orbit purchased a new garbage disposal and installed it free of charge which I bet many companies would not have done. I highly recommend getting the larger of the under sink tanks for the RO unit. Even with the two gallon tank, my family has used up all the water in the tank. A 1 gallon tank would just not have been enough. The water in our house has been incredible since we installed the system a few months ago. We noticed an immediate impact to our skin and hair after using it and our drinking water certainly tastes better. Best of all, we feel confident in the quality of the water we use throughout the house to keep us safe and our appliances in good condition. We highly recommend the investment in the water treatment systems through Orbit."

"Josh was prompt, professional, and very knowledgable. The same goes for the guys on his team. They solved my blocked main sewer line problem quickly and literally at a tenth of the price another company had suggested it would cost."

"It went very well. Two things that stand out for us: these are totally reliable and honest workers that came in to our home and they were responsive when there were questions during the process. The process was simple, we contacted them and they came out and evaluated the space and we told them what we wanted done. Measurements were done. They emailed an estimate and we reviewed this, clarified anything confusing and signed the contract and provided the deposit. The order was placed for the cabinets, hardware, and other supplies that were needed for the job. They started promptly and on time in the morning, taped thick cardboard to cover where necessary, and put plastic to confine the area. Demolition was done rapidly and carefully. For the kitchen this involved removing a wall, several layers of old flooring, old cabinets, counters, and appliances except the dishwasher, fridge, and stove. They placed those three in a another room and the located the fridge so that we could use it during the project. In the basement, they helped us move large furniture and carefully put plastic with zippers to cordon off the space that was to be renovated from the non-renovated area. The basement was stripped down to the studs and all corroded plumbing was replaced and new plumbing was introduced in another section of the basement for the large laundry room. The project manager was very accessible and professional anytime we had questions. They cleaned up the space (broom swept the debris away every day and placed all demoed items on a large plastic sheet that was collected or placed everything in a large dumpster they supplied. They also supplied an outside john for the workers to use when they were working on the basement. *They made every effort to provide everything we asked for and for all three projects they transformed the dark/outdated spaces and created BEAUTIFUL and professionally-executed functional spaces. Family and friends who knew our home before, were stunned and impressed at how different and wonderful everything looks now. I asked them to create an extremely large kitchen pantry and they designed it and built it intelligently and it is a complete home run- including niche in it for my vacuum cleaner/brooms/etc. The upstairs bathroom was completed in a timely manner and they They used smart design and expertise in solving issues that came up. They worked with us on prices to help us keep expenses reasonable for our budget. The responsiveness, professional and respectful behavior of project manager left us with a good feeling and we will use them again. I just cannot tell you what a relief it was to have workers in our home that we trusted and workmanship that speaks for itself in beauty and function."

"They did an excellent job."

"They did a fantastic job. You can't even tell where the previous flooring ends and the new flooring begins. Once the floor was put in and the grout was dry, they put the appliances back in place and reassembled the kitchen. Everything came out great. The only con was that because the work was done in a condo, the bathtub was used to dump the wet grout. Some was left in the tub and not rinsed down the drain. It wasn't noticed for a couple of days (the condo is a rental and was in between tenants), that some of the grout dried onto the tub. It took some elbow grease to get it out. However, Marvin came back without any hesitation to clean out the tub and get rid of the grout. I would definitely use Vicente again."

"Steve Norfolk (owner) returned my call quickly, came out to inspect my basement within 24 hours and gave me an estimate that was significantly less then another "national" provider.  He got me on his schedule promptly and his crew came out on time, performed the work, cleaned up after themselves and I have not had a water problem since that time.
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