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"Excellent Service Excellent Customer Service Excellent Staff Recommend getting Service Contract!"

"I saw they're giving away makeup and I want it for free, like they said. "

"Great work"

"Service was excellent. Technician was courteous, professional and thorough. He explained everything."

"4/29/23 Christian tech checks our our home AC. He notes the cooling coils are rusty, a source of coolant leak, and the system, at 14 years age, is near it's end of life. He also noted some mold in the blower blades, which isn't easily seen. He put pressure gauges on the system at outside valves and reported coolant pressure was good. System was test run successfully. He sold us a 1 year maintenance agreement. 6/2/23 outside temp reaches 93 deg. We turned on the AC and only warm air came out. Outside compressor WOULD NOT RUN. We had Christian rep come out. He said all coolant had leaked out. He offered a leak test with dye for $510, or replace the "rusted" coil for at least $3681. We declined. A Christian salesman later quoted a full system replacement. We had another AC company investigate. He found the outside valves HAND TIGHT ONLY, which would allow coolant leak. We had him pressure test with nitrogen over a 4 day weekend, which he charged ONLY a $149 service call. Starting psi over 300. Psi after 4 days over 300 psi. We had him recharge the system. He noted that coils are rusty within 6 months from new. We then had him recharge the system. Total costs with labor & visits both companies $1,595. 7/11/23 Date writing this review. AC working well, same electric power usage for air temps as prior years. Christian seems more interested in selling new systems. Giving benefit of doubt, their 4/29 "technician" was incompetent."

"I had an extremely frustrating experience with East Coast Comfort regarding a split AC/heat system. I first contacted them in July when the AC was not working properly. In October, after speaking with my HOA, I was told the unit was under warranty, which East Coast Comfort confirmed. Technicians came out, but the system only worked briefly before failing again. During the visit, one technician seemed unfamiliar with basic operation of the unit, and another stepped on my bed with dirty shoes, which I found unprofessional. In November, I was told there was a leak and a faulty sensor, but the issue was not fully resolved. Now, its a Christmas, and I am cold in my apartment, and East Coast wants more money for their visit, for something that they never fixed."

"Good professional work!"

Our Mission Statement:\n \nIn terms of quality, value, and complete customer satisfaction, our company will be your "partner" during the remodeling or repair process where we not only serve as a contractor, but also as a friend, confidant, and professional consultant.\n \n​Our objective is to earn the customer’s complete trust, confidence, and respect by providing the highest quality of service possible.\n \n​All remodeling and/or repair projects are priced both fairly and competitively. Your satisfaction is our ultimate goal when completing your project, no matter how large or small.

Ranieri Handyman Services is a small family run business. Deal directly with the owner for all jobs. We are a professional and courteous company. No payment until the job is completed and inspected by customer with 100% satisfaction. Payments are due at the end of job completion. We offer a senior citizen discount and have a job referral reward program.

"Dear Michael & Son Customer Service Team, I am writing to formally express my disappointment and frustration with the lack of service I received today. As a customer enrolled in your Unlimited Service Plan, I expect timely communication, reliability, and a basic level of professionalism. Unfortunately, today?s experience fell well below those expectations. The service provided was inadequate, and the lack of follow-through and responsiveness was unacceptable?especially for a customer paying for a premium plan that is advertised as offering priority care and peace of mind. Being on the Unlimited Plan was a key factor in my decision to continue doing business with your company. Experiences like this call that decision into question. I did not feel valued as a customer, nor did I receive the level of service your company promotes. I would appreciate a follow-up to discuss this matter and understand how you intend to resolve it. "