Get matched with top water heater repair or service pros in Albany, CA

"I have what turned out to be a 30 year old water heater replaced by this great company and they did it the same day of the quote. The installer had the water heater I wanted on the truck and did an excellent job of putting in the new unit, cleaning up and even replacing copper flex tubing and installing a new overflow pipe out of copper as well, no additional cost. This company specializes in water heaters and couldn't do any additional work on supply lines and they clearly state that on their website. I didn't need that type of additional work."

"Excellent customer service. I was impressed by their professionalism and attention to detail. They understood my needs and the urgency of my project -I placed a call to get an estimate, 5 hours later I had a brand new water heater installed."

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."

"Oak called 2nd but came next day/ UN-prepared to do either repair or water test (requested on phone) or even replace with ready new ADA toilet that the lying receptionist booker said they have “some in stock and if not he will show a catalog of choices”. Guy came punctually with Nzo tools or appliances Or knowledge of what I asked for as an “URGENT repair/replace”. See ABC review same call. Not quite as bad as them doing same since we also still have broken HVAC too, both said they would fix ( I bought gasket already, they could have put in) or replace if they brought new toilet. Problem is not in water pipes except they need testing for lead - both said they would do this too - when I asked oak re taking a sample, how long sitting in pipes? He wiped off his soda water bottle and asked “which pipes?” !!"

"Pablo is very detail and quality oriented. He tried to explore options of repair before jumping into replacing to save me money. However. we end up replacing the water heater and he also took care of a pipe leak. He explore options and eventually installed a drain pump to make sure the work was done as per code (previously it wasn't).His work was very neat and left the area clean."

"My water heater was leaking profusely all over my basement floor and needed to be replaced immediately. Usually getting someone to come over in an emergency is not easy, but when I phoned Arreaga Santos Plumbing Santos said he would come over right away, which he did. My heater is in a difficult place and hard to get to, but Santos and his assistant removed it with ease. Not only was this done fast, the minute details that he attended to were performed with great care and very high quality. Also, he's a very nice guy. Based on the entire situation there is no other plumber I would use in the future. Just call him, you will be as happy as I am."

"From arranging an appointment to the actual appointment, I was treated with polite service, and the technician was very pleasant and knowledgeable. He explained every detail of the problem and expertly accomplished the repair quickly. I won't hesitate to use this company for future plumbing repairs."

"They fixed a major water leak and installed a new water heater all in one day. They were prompt and did a neat install. I can recommend them."

"Just that David came in and checked out the problem, noted that we needed a new part, ordered it and it was replaced in a few days And we are good to go. No need for new heater."

"I highly recommend the company (Costello's Plumbing) as well as the employee who helped us (Miguel). My wife spoke with Mr. Costello this morning, and booked an appointment for Miguel (one of his workers) to come over and look at the situation / prepare an estimate. He did so (arriving iwihin the appointment window), gave us a good quote, and indicated the two parts that needed replacement (the garbage disposal unit and the cold water dual shut-off valve. He indicated that we could purchase those parts through the company, or if I had the parts onhand, he could just install them (saving money). Fortunately, The Home Depot nearby was open, and I was able to get the two pieces fairly quickly. Miguel then: * installed the garbage disposal (and took care of getting rid of the old one), * connected the replacement shut-off valve, * replaced the faucet itself, and made sure that none of it leaked. A job well done!"