Get matched with top walk in tub installers and replacers in Albertville, AL

"Getting a walk in tub is expensive no matter who you use. My experience thus far is with installation only and I must say my install went great. It has been over a month and no issues with my tub so I cannot comment on repair process with American Standard."

"Nathan M and Michael G Everything went well from the beginning of explaining the process of installation to the finishing to including information of cleaning. Technicians were very helpful and impressive in professionalism of their work. Everything was clean when done and explained. Very outstanding work completed."

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"They placed cloths throughout the house each day they worked to protect our floors. They removed and replaced everything in our bathroom with expertise. This includes our bathroom floor, vanity/sink, removing tub and installing a complete show with glass doors. They also painted and installed a light/fan combo above our shower. We love everything!"

"They picked up my belongings in one state in AM and unloaded in another that night!"

"It worked out very well. He went above and beyond. He was only supposed to power was my porch but he also did the sidewalk and my carport for no additional fee. He takes excellent pride in his work."

"Mr. Webb came out to do my estimate quickly after my initial request. I had some odd jobs around my house that I have been meaning to take care of. He charged me a flat, per day amount that I thought was very reasonable. I ordered the columns that needed to be replaced in front of my house and he told me that his crew would pick everything up from the store on the way over to do the work.
It was the easiest process I have ever experienced with a service provider. He told me when they would be out, which was about 2 weeks from my initial contact ? very quick, in my opinion.  I also didn't even need to be home since everything was outside that needed to be repaired.  When I got home from work everything was complete and looked so good.  I was also provided all of the receipts for anything they had to go out and buy to finish the job, which I really appreciated.  The only not positive thing for me is that I wish I would have had an idea of how long each job would take.  When I got home early that day to check the progress, they were already finished.  There were a couple other minimal things I could have had them do (replace two lighting fixtures outside) if I would have known the time for completion on the other jobs would not take a full day, since I was paying a per-day rate.  However, as I?ve said, the rate was very reasonable, so I wasn?t too worried about it. 
Overall, it was a very positive experience.  I already know that I will use them again for a later project and have recommended them to others. 


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"It was done in a timely manner and I was very pleased with the results.
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We specialize in handyman services, home repairs, remodeling, lawn maintenance and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"I feel extremely fortunate to have found Vicki through Angie's List !  She is an extremely talented person who is very easy to deal with. She has a breath of knowledge that allows her to accommodate my tastes, but also ensure that the overall design is in sync with the design and location of my home.  She has  a very diplomatic way of suggesting when I'm going astray with my choices and in every case where she has told me "Trust Me"  I have been delighted ! She is very aggressive in helping me find the best pricing and often times will work with the vendors directly  hence saving me the time.  She also has excellent local contacts.  Everyone I've worked with through Vicki has been timely, professional, and highly competent.
My project is far from complete.  I intend to continue to use Vicki and her expert advice until the end !!!!"