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"Logan did a great job from start to finish. The installer really took pride in his work and the installation look and runs great."

"I’m so glad I went with APEX Pros. I was under the misconception that going with the bigger companies meant more money yet, I have had small business owners give extremely high estimates even without expressing the full scope of the job. I have also been taken advantage of by the smaller companies several times. With APEX Pros, the technician Romerial was extremely knowledgeable and was able to diagnose the job quickly. There were some broken support brackets from the drain pan and so everything was draining to the floor. In order to cool we had to swim basically. Floor was covered and each tech before APEX and Romerial had no clue what to do. It’s been going on for months and now I have a dry basement. The technician explained the job, showed me exactly what was going on, walked me through the full scope of the job, then estimated the time at two hours, brought a level of calm and comfort to me that I had not not even once during the hvac issue. I definitely recommend them."

"Great service and great quality work by Carlos and Ismael. Professional, neat and thorough. Install was great and couldn't be happier."

"We were very pleased with the service that we received from CARE! I contacted three different companies and they were the first to respond and their estimate was the cheapest. We were looking for a basic system and that is exactly what we got. We did not feel pressured to get anything more than we asked for and Andy was very helpful. Matt and Kirk, who installed our new system, were fast and efficient. We will definitely contact CARE again in the future for any HVAC needs."

"Initially, the instal went as planned. However, upon leaving the installer told me the tub faucet might move a little. If it did, I was told “just push it back” into position. However, the next morning there was a rather large water spot (2 feet in diameter) on the kitchen ceiling. In total three trips to my home were needed to correct all issues but one. The face bowl lever is buried behind the spout and very difficult to reach/use. At that moment, I decided not to seek another attempted repair."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

MAD Heating and Cooling is a locally owned and operated HVAC company serving Columbus and the surrounding Central Ohio communities. Our team specializes in residential heating, cooling, and indoor air quality solutions with a focus on honest service, reliable workmanship, and energy-efficient systems.\n\nWith years of experience in the HVAC industry through our parent company, McWilliams Mechanical, we bring professional expertise and commercial-level knowledge to every residential project. Whether you need a furnace repair, air conditioner replacement, heat pump installation, or routine maintenance, our technicians are committed to doing the job right the first time.\n\nServices include:\n? Furnace repair and replacement\n? Air conditioning repair and installation\n? Heat pump service and installation\n? Ductwork and airflow improvements\n? Seasonal maintenance and tune-ups\n? Indoor air quality solutions

HVAC technician with hands-on experience diagnosing, repairing, and maintaining residential and light commercial heating and cooling systems. Skilled in troubleshooting furnaces, air conditioners, heat pumps, and ventilation systems, with a strong focus on efficiency, reliability, and getting systems back up and running quickly. Multiple certifications including NATE.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"THIS WAS THE SECOND TIME I HAD THEM OUT. THE FIRST TIME THEY INSTALLED A NEW FAUCET. THEY ALWAYS DO VERY WELL."