Get matched with top chimney cap installers and replacers in Alexandria, VA

"Company was prompt and reasonable. Chimney was cleaned. They gave tips on future maintenance and the condition of the chimneys. They pointed out other areas where they can provide services."

"I was contacted the same day I submitted my inquiry and had a scheduled appointment with in 24 hours. Finest Chimney contacted me 25 minutes before they arrived and they were exactly on time. Cleaning took about 20 minutes and they were very thorough and professional. They even gave me some feed back about future roof/chimney repairs. I will definitely call Finest Chimney Sweep for our future needs."

"Chimney Doctor gets a "A" for the actual chimney work and a "F" for clean-up (which averages out to a "C"). The mortar between the bricks of our chimney was beginning to deteriorate. We hired Chimney Doctor to tuckpoint most of the chimney and perform other minor work re: the cap. The work itself was done in a reasonable amount of time and looks great. That said, the chimney is located right next to our new composite deck that we had built a few months ago. I emphasized several times in writing to the company that the deck was the largest investment we had made in the house and we were very sensitive about protecting it. They acknowledged this sentiment multiple times, also in writing. Despite these requests, the furniture and the deck surfaces were a complete mess after they finished their work. The workers allowed the dust to settle on the deck and, due to the high humidity, this dust adhered itself to every surface. The company acknowledged this issue and did send an employee days later to clean the deck. Unfortunately, this was ineffective. It took me hours over several days (I had to wait for the deck to dry each time to see spots I missed) of power washing and scrubbing to get the deck clean again and to clean each item of furniture. When I informed them of this situation, they did apologize but provided no other refund or resolution. I recognize this process creates dust and that's just part of the work, but I think they could've done much more to either proactively protect the deck, to suggest that WE should've put some tarps down on our own, or to pay for a professional 3rd party company to come in and clean up. All told, if your chimney is nowhere near a nice patio/deck/etc., then by all means hire Chimney Doctor. If it is near an area you're sensitive about, then I'd look elsewhere or at least be prepared for a large clean-up effort on your part."

"In a word, excellent. The crew came on time (twice because of a significant rain storm!). They did fantastic work. Very friendly. When they had to leave for the day (rain storm) they put plastic over all of their work to ensure not water damage or leakage). Very importantly to my wife they protected her plants and shrubs which was very hard to do given where the chimney was. Outstanding crew. If I knew how, I would ask for those same guys again for my next chimney repair. BTW- the front office realized that the chimney cap was under warranty and they refunded a significant portion of the cost. That kind of honesty is hard to find."

"Excellent.  Second time we have used Fairfax Chimney, and they are just great--real pros.  John himself analyzed the problem(s) with leaks from the chimney, which had caused water damage in our basement bedroom, and came up with an inexpensive corrective action plan.  His guy arrived right on time and did a good job, patching the mortar and sealing the chimney. <br />"

"They showed up right on time and gave an estimate on the spot. The description of what needed to be done matched what other companies told me and the price was competitive. They took extra time explaining what work would be done and why it was important. They were able to schedule the work within the next few days. When they showed up to do the work, they were again right on time. It took them about a day and a half to complete the job. Throughout the process everyone on the crew was extremely professional. The care they took to manage the dust and not damage the fireplace mantel was amazing. Will definitely be using them for routine chimney sweeping in the future."

"I have revised my initial review after a long discussion with the owner of Rooftop.  He took considerable time to explain the situation and offered some suggestions to alleviate the problem.  He also explained the restrictions, requirements and costs of performing outside work in Old Town Alexandria.  On top of that, he refunded 50% of the Service Call Charge; although I told him it was not necessary.    Should I require services again, I would use Rooftop Chimney Sweeps in the future."

"Richard Wood provided great guidance on what repairs were needed on our chimney. He noticed problems with the mortar on the rakes of our chimney, which another provider did not notice. (The problems were very visible once Mr. Wood pointed them out.) He worked us into his schedule and over two days completed the work, including treating the new mortar joint restoration, caulking, and applying a water repellent to help avoid some of the same issues in the future. Mr. Wood was very professional and easy to work with."

"Prouty did a great job on the chimney liners and ultimately the chimney cap repair. I rated them a C on responsiveness and professionalism specifically for an issue related to finishing the chimney cap in April when the weather conditions allowed for the repair. We financed the project over a six month period. I had requested that they provide pictures of the finished work including the chimney cap. Other companies we have used in the past provide before and after pictures. However, we were told that because they had already completed the chimney cap repair, they would not return to take pictures. It wasn't until we withheld the final payment that they agreed to return and provide pictures; only to find out that the work had not been completed. They were apologetic about the error in the paperwork, but I can't help thinking if we had not withheld the final payment, we would have been unaware that the repair had not been completed. I believe I would hire them again, but would have to make sure to verify the completed work."

"These folks were great! Super fast. Excellent price! (I did have an Angie's list coupon which provided a great discount.) I noticed that my chimney cap had been blown off recently, not sure how long it had been like that. Priddy Chimney had a crew in my area and could do the install SAME DAY! The team was quick, professional, and cleaned up after themselves (unlike some contractors). Quick and easy job for them. Great price for me. I would certainly hire them again!"