Get matched with top walk in tub installers and replacers in Alexandria, VA

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"We chose to remove all 80's style textured ceilings from the first floor of our house and have recessed lighting installed. Ivan's initial walk-through was very thorough, and he explained the different techniques that his team could provide to complete the job. His estimate was the lowest of the four that we selected. The quote and his knowledge were the reason that we selected them for the job. Ivan's teams were always clean, on time, polite, and experienced. Ivan was always available for numerous questions and always had the answer. The job looks amazing and we are very pleased with the final product! We will definitely use Ivan and his team again in the future."

"I cannot recommend Luis and the entire LLugo, LLC team enough for any home renovationâ large or small. I was referred to Luis by a friend who had an outstanding experience with LLugo for her master suite renovation, and I have subsequently referred Luis to friends and neighbors for their home renovations. Iâ ve heard nightmare stories about general contractors who take your deposit and, once the contract is signed, never show up on site again and are unreachable. For the duration of our five-month project Luis was ALWAYS reachable for questions or concerns. His communication was incredible: day or night, weekends, holidaysâ it didnâ t matter. He wanted us to understand what was going on with the project and make sure we were fully informed and comfortable with the steps his crew was taking. Luis also has an amazing team. Beto was our foreman for the project and he became like family, along with Juan who was on site every day. The whole team is extremely professional, kind and considerate. We have shared walls with our neighbors and LLugoâ s policies go a long way to helping with the inevitable inconvenience of a renovation next door: no smoking, no music, no shouting. Another surprise during the process of working with LLugo is how clean they leave the work site every day. Every single day the construction site is cleaned-thereâ s no trash or debris left sitting around. They also sealed the renovation site from the rest of the house to provide some sense of privacy and to avoid dust from entering the rest of the house. Our project was extensive- Luis and his team demoed the entire second floor of our home down to the studs, completely re-framed a new footprint, and built out two new bedrooms and two new bathrooms as well as adding new windows. Luis tackled every aspect of our project-soup to nuts. Before we even decided to hire him for our project Luis met with us in person, walked through the space, created a design proposal and then revised the proposal numerous times based on our feedback. We did not use an architect, or a designer, and we didnâ t need one with Luis. He also handled all permitting and dealt with the historic preservation office. Luis also provided us with a detailed estimate that included every imaginable line item plus allowances for our decisions on finishes. He walked us through the estimate patiently explaining every aspect and answering our questions. Our home is 125 years old so there were some real surprises underneath the subfloor and behind the walls that required major structural work. Luis handled these unexpected challenges calmly and professionally. He and his team were able to address every issue and walk us through every step. I donâ t think you can find anyone in the DMV area or beyond who will devote so much time and attention to every detail of your project and care so deeply about the outcome and his clientsâ satisfaction. I will not hesitate to call him again for future renovations."

"Click did a great job updating our kitchen and sunroom. Both rooms were last renovated in the 1970's and definitely needed some attention. Alan listened to our requests, made recommendations, and brought the whole thing together. My family left town for duration of the work and Alan did a good job communicating and sending pictures. Work was completed on schedule and within budget even with the unexpected things you find in an older home. Highly recommended."

"We just had the original kitchen in our 1968 house gutted and renewed by Vienna Prime Custom Kitchen & Bath (Prime Custom). BLUF: We highly recommend you consider them in your due diligence efforts to find a reliable & quality K&B contractor. Good internet reviews were a significant factor in selecting potential bidders for the refurbishment of our kitchen and two full bathrooms; that’s why we are submitting this robust positive feedback. In fact we are putting our money where our mouth is by awarding the refurbishment of our two main bathrooms to Prime Custom. These two combined projects are more costly than the kitchen was. Our procurement strategy was to hold back the bathrooms until they proved themselves with the kitchen. They came through in spades. Our kitchen journey from planning, contracting, detailed design, execution and final delivery was by no means a cakewalk but Prime Custom was an outstanding partner and delivered a quality product. We trust them! Believe me, we were a bigger “PitA” than any customer under the sun but Prime Custom Prime was collectively patient, understanding, informative and most importantly tolerant of their sometimes-antsy interior design challenged clueless customer. Their team, including an involved owner, consisted of Filiz the designer (PC Vienna), Nick the PM (PC Arlington), and several company employed skilled tradesmen in all disciplines, including the après project cleaning crew that were “the Best”. Even with a professional and organized contractor team doing quality work, the vagaries of ripping out and replacing a kitchen is a taxing psychological rollercoaster. Despite a detailed Statement of Work (SoW), there were lots of moving parts with so many big and small decisions throughout the project. Prime Custom did a masterful job “herding cats”. The project was 95% complete in three weeks and we were able to reclaim our new beautifulyl retooled kitchen by the middle of the fourth week. We did our homework. We developed three pages of bulletized line items, one for each room in our SoW. After interviewing a dozen K&B contractors including onsite visits and receiving half a dozen bids on our very comprehensive SoW, we culled the list down to three potential providers. Prime Custom matched the low bid for the kitchen with one contractor and the two bathrooms of another. We decided to go with Prime Custom with the hope of their doing all three rooms after they proved their worth on the kitchen. Our strategy has worked so far. We will update our review after Prime Custom completes the two bathrooms. It pays to be anal in working on home improvement project contracting, no matter how painful."

"I wish I could give ten stars. Came home from Christmas to a literal waterfall in my house. Steven and his crew were absolutely the best team I could have asked for. Understanding, communicative, empathetic and on top of all that, the quality of their work is EXCELLENT. My entire first floor was taken down to studs and rebuilt and it's better than it was before the disaster."

"They were responsive and professional. I'm happy with the result."