Get matched with top water heater repair or service pros in Altadena, CA

"My current 10-year 7-month-old water heater from Bradford White developed some issues with the control panel. The cost of repairing the control panel versus a new water heater was a no-brainer. We opted for a new water heater and the service we received from Sam R, a technician for the Water Heater Company was outstanding. He is so meticulous in getting everything done correctly. He kept the work area clean and kept me well-informed on what needed to be done as he worked. I would highly recommend this company. I included the images of the old unit in the process of being removed and the finished project."

"The repair guy came within the estimated time and resolved my water heater issue, no charge."

"It went very well and all the issues were resolved quickly. Adan was very professional and confident service person. We highly recommended Payless water heater and plumbing."

"The gents from Burris were excellent. When I called to have them check our water heater and furnace, they were very responsive. I was concerned that they might not be able to make it out the same day as I was calling in the later part of the afternoon, but they said that they could come that day at 3:30pm. Needless to say, at 3:30 on the dot, they were pulling up to our driveway. That in itself is impressive! They greeted me courteously, didn't chitchat or waste time, but went straight to work checking on the water heater (which had gotten wet during our last big rain), and soon diagnosed the problem. The burner had water in it. Since I was not over their shoulder watching, they certainly could have said I needed a new burner assembly, a new thermocouple, valve control unit, or all three (since those got wet as well) - all of which would have made them more money in parts and labor. Instead, they dumped the water, cleaned and dried out the burner, and got us going again. They even let us know that there might be a future issue with the ignitor, but that as it dried out, it would probably work just fine (they could have just charged us to replace it when it didn't necessarily need to be). They were ethical, actually did troubleshooting to fix the problem instead of simply replacing parts, and ended up charging very reasonably for their labor. They looked at the furnace as well, said they couldn't really get to a thorough exam right away, but contacted one of their associates who could. They went above and beyond in doing so. They could easily have said they needed to come back later - thus saving the job for themselves. Instead, they got us together with someone else, even though it cost them the $$ they would have gotten by keeping that job for themselves. They showed they were more concerned with making sure the customer got what they needed instead of keeping the money and the job. THIS is how a company gets repeat business! I highly recommend Burris Brothers, and will use them again for future plumbing and heating needs."

"We requested service on Friday afternoon, and were called promptly by Arthur. We made plans for him to do the work the next dayâ ¦on Saturday. He showed up at the scheduled time and had the job finished within an hour. I will call him any time I have a plumbing issue in the future."

"Sev and Carlos came to the rescue when our old water heater failed. They arrived on time, installed the new tankless heater promptly, and made sure everything was flowing again before leaving. Fantastic customer service! Highly recommend!"

"Victor from L.A. Plumbing Pros came out Jan. 28 to start my water heater. He was here within a half hour of his call. He gave me a ball park price over the phone for doing the job but told me when he got here he did not realize I was within a couple of blocks of the Altadena fire. He said there is no charge. He was very gracious and kind and I am so grateful to him. He got the water heater to work in just a couple of minutes. Thanks again Victor."

"We called John’s Plumbing and Drain Service to replace our old water heater and pressure regulator. John came out, gave us a quote. Since we were doing more than one item he offered us a package deal. Due to high pressure our water heater was busted. After replacing regulator and installing a new water heater the issue was sold. John did the job with reasonable price. He is very knowledgeable. I will highly recommend John’s Plumbing Company."

"Geremi and his team are excellent, very efficient and professional. They replaced my 75 Gal water heater, installed a pressure tank, and drain pan , a shut off valve and did water pressure adjustment and obtained a city permit. He provided itemized , reasonable task cost and explained well. I will definitely recommend him."

"I recommend very highly. Every service person who worked fixing on difficult plumbing problem were extremely courteous and professional. Highly recommend!!!!!"