Get matched with top water heater installers and replacers in Ann Arbor, MI

"Lawrence did a great job."

"They did a great job installing a new hot water heater in 2015. In 2021, I noticed water at the base of the tank (possibly a problem with the drain valve). I filled out the online service request form but did not hear back. In the past three weeks, I have called the service line, and cell phone number listed on their profile several times. I was able to leave a message once (approximately two weeks ago). All other times the voice mailboxes have been full. I have not received any response to the online service request form, nor the phone message I left. It is disappointing and frustrating to spend 1k on a hot water heater, but then simply not to be able to reach anyone or get a callback. If the business is shuttered or overwhelmed for any reason, it would be professional and appropriate to post a message to that effect, at the very least."

"Jeff was great; he gave a reasonable quote without inspecting first, and I was able to schedule my water heater installation on a Sunday (when many competitors are closed) which was much appreciated. Knowing he is an experienced licensed master plumber is reassuring too!"

"Casey did a great job… very professional… he replaced our hot water heater and replaced some faucets… we highly recommend him!!!"

Benjamin Franklin Plumbing of Ann Arbor is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. \n

"Both Matt and Melanie were awesome. Very friendly, explained what was going on and it got resolved without having to spend a ton of money!"

"great work, was on time "

"Thursday, July 24, 2025 RE: Excellent Service Dear Mr. Mike/Owner, I would like to take this opportunity to thank your company for their professionalism and prompt service today. A call was logged with Kelly, who was extremely polite and went out of her way to accommodate me. She said that a plumber would be out this afternoon. I was therefore surprised to have a plumber arrive at 12 noon. Mac was very efficient and snaked out our bathroom sink timeously. He was patient in answering all of my questions/concerns. When the job was completed, he cleans up the way he found it. Mac is definitely a team player and I recommend that he received an incentive compensation, for doing extraordinary work. He is definitely motivated to work efficiently and maximize revenues. Thank you for the quality services and not taking advantage of the elderly. If anyone ask who to call for plumbing, I will make sure to say MR. PIPEY PLUMBING!"

"Lucky sewer and drain did a great job. They were on site within a few hours of the call on a Friday night. Ronnie was our service guy, and he did a great job. Will hire them again when needed."

"Beauchamp replaced my water heater before it ruined my basement. The process was quick, easy, and professional."