Get matched with top pipe repairers in Arlington, WA

"I use Signature Restoration for my home repairs and miscellaneous projects. Andrew did a great job with fair price."

"After speaking with me, Tracy realized I was very upset about the situation, and had Rick call me to better understand my concerns and the facts of the situation.  I told him what had been done by the other company, and the information they gave me about the results of their inspection.  

Rick treated my concerns with great empathy and concern, and told me that in his experience the situation probably was not as dire as I thought.  He said he would have two of his folks come out the next morning to re-do the inspection and determine if a replacement was required.  Just speaking with him over the phone calmed my fears, and gave me the feeling that everything would turn out alright.  It was like talking with your big brother who you could always count on to take care of a difficult situation you found yourself in.  

It turned out the owner of the original company was at my house an hour after a call I made to them before contacting Aces Four.  They re-did the inspection and found, as Rick had surmised....that the line was fine, the dip in the line was minor, and they saw no issues that would require the line to be replaced.  

I will rely on Aces Four for my future plumbing, sewer, and water line needs from now on.  I thank Tracy and Rick for their concern and quick response to my situation.  They clearly care about their customers, and will do their utmost to provide outstanding services to anyone who calls them for help."

"Alpine and the contractor (EKG) worked together on the schedule, kept us informed at the end of each day as to what would happen next. When we hit a bump along the way (38 yr old house) they worked together to make changes in the schedule and get the work done. The end result... beautiful and exactly what we wanted."

"I want cut out and replace up to 1 feet of copper pipe. 5 minus and I lost more than $500. On Yelp, I can hire have many contractor from $200 to $300 but my friend tell me try on angieslist. I can not give quality after 1 week but the price is so expensive."

"It looks very nice and I'm very happy with it. They were very nice. They came out and give a thorough bid and explained everything to me. They are not pushy and waited to hear from me before doing anything. They are very prompt and courteous."

"Hagee Plumbing technician Caleb arrived on time, super friendly, and went straight to work. He was able to repair my garbage disposal and save me a couple hundred dollars in the process. I highly recommend Caleb and will definitely ask for him directly if I ever need any plumbing work done."

"I sought multiple bids for the project and gave Ethos a shot because of Angie's List reviews.  Bill came to do the assessment and bid.  I did not have to wait very long for an appointment date.  He was on time and was by far the most knowledgeable of the bidders and provided the most in-depth comments, ideas, and options.  (For example, I assumed we'd have to replace both the front door and the front storm door.  He thought they might be able to do some adjustments and get the front door working correctly.  (The storm door was definitely a deteriorating mess...)  He could have immediately sold me a front door without offering to try fixing it first. 
     I'd done some homework and learned things like you need to make sure the bid gets written up with the exact manufacturer name/model numbers so you get what you thought you were paying for.  Bill's bid already had all the features of a proper bid.  The biggest cost is the doors/related hardware, by the way.  We were able to use all our hardware again which saved quite a bit of money plus we didn't have to re-key.   I felt comfortable with the labor costs and confident in the company's skill so we made a partial payment.  It takes a few weeks (sometimes more) for the doors to actually arrive after being ordered (and a bit longer if you want them to be pre-painted a particular color.)  We were able to schedule door installations within a week or so after they arrived at Ethos.
     I feel bad for Ethos because the extent of crumbling/rotting cedar siding and door sills may have been a lot more than even they anticipated.  Nonetheless, they stuck with the bid.  The installation processes went smoothly from my perspective.  The first day they finished the shop door install as well as a door and a storm door leading to the deck.  The installer called me over to point out issues, ask for my preferences, etc.  Housekeeping was good.  He was pleasant and professional.  They needed to return to do the storm door on the front of house and try to get the front door working without replacing it.  (Note: we have less daylight in the winter.)
    Unfortunately, the front door problems didn't respond properly to repair efforts even after a couple of hours of working at it.  They gave it a really good try.  We needed to order a new one after all.  Also, there was a lot more rot affecting the areas to which we needed to attach and caulk things.  We interrupted the project to order the new front door.  The project resumed 4-6 weeks later.  
      I lack the language to describe everything done, but I can tell great attention to detail was paid to make sure everything was done correctly.  For example, despite having had our prior good quality doors "professionally" installed, you could see daylight on some of the sides from the get go.   I thought it wasn't possible to get tight on the sides, only the bottom of the door if you used weather stripping.  From the get go the front door would stick on the side that had the handle, sometimes you'd have to actually pull up on the knob to lift the door a bit and be able to get it open.  The door installed by Ethos fits perfectly..... 
     One of the days Danielle, the office manager, came on-site because she was curious and the company owner wanted her to be able to see what it really takes to get the job done out in the field.  She has always been pleasant and responsive (by email and phone) so it was nice to meet her.  I also thought it was great for the owner to care enough about the customers and his staff to invest in hands on education.  
     We love all 5 new doors and how smoothly they operate.  Ethos has been very easy to deal with, responsive, flexible, never cut corners, and I ended up confident that they are successful because they put the best interests of the customer ahead of looking at profit margins.     
    We have some windows we will want replace in the next year or two and Ethos will get the work, no question about it.  Also, I've since learned they do general construction work.  I just scheduled an appointment for them to take a look at a kitchen/bath remodel we are ready to undertake.  I'll keep y'all posted on how that goes.
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"They did a great job. I'm very happy with it. It came to a little bit more because they had to add some additional parts and change out the copper piping and that sort of a thing. It came to $1100 all total. They did a fine job, a really good job. The Angie's List special was for a Rheem water heater and they actually put in AO Smith water heater. So I talked to them about that. I said, "Well, I have a Rheem furnace, I would like to have a Rheem water heater." They had already put it in, I hadn't realized it. So I said, "You're supposed to put the Rheem in," and then the installer contacted the owner and they were able to give me a 10% discount or something like that. So they did give me an offset of about $110 or something like that. So that was good, they made it up for it. So I was satisfied with that arrangement. I assume that they're both of equal quality, but I don't know for sure. I settled for the reduction in the price."

"I had a LOT of questions and Ryan, the owner, responded quickly to each email. The work crew were all polite, quiet, and all-around good people. The price was reasonable compared to comps, and the job was finished when they said it would be. We've had some torrential rains since and not a drop has gotten into my basement!"

"They replaced the pipes, including in the wall, tho they didn't replace the drywall they cut out, and which they told me they wouldn't. Not their forte."