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"The installers did a very good job without any mess. One window had a crack and one bad screen. These were fixed no questions asked."

"I was pleased and impressed with my roofing inspector. He was professional and prompt in determining the roof damage. The repair was thorough, and the office kept me informed throughout the process. I recommend them for their reliability and quality work."

"The salesman was great however when it came time for installation, the door was not at all done the way we had thought it would be done. (installer said it could not be done the way we had discussed with the salesman)  Installation took a lot longer than even they anticipated and a part had to be ordered as the installer cut a piece too short.  Anyway it took over a month to finally get the installation finished from the time it was started.  Seems like a long time from when the windows come in until they are even able to schedule an installation.  Their work was good and I assume we will not have any trouble with them.  Since it is a sun porch and it was not completed until the end of Dec., we have not had occasion to try them out.
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"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"Jeff and Andy answered all our questions on the initial visit. James and Jake performed the work to our satisfaction. It is a clean and professional repair. We would recommend Pivotal Basement Solutions for your foundation repairs."

"Met with Marc, and we were very impressed. Instead of immediately pushing costly repairs, he carefully inspected our basement and exterior, asked us a number of questions, and believed at least one of our problems stemmed more from a relative humidity issue than a drainage problem. Marc gave us a short list of things to try first, saying that more extensive work could always be done later without compromising the structural integrity of our basement. Very knowledgeable and professional. If we ultimately require more work, B-Dry will be the first we call."

"Excellent. Both fixed in a timely manner and at a very fair price. This is the second time I have used Mr. Ferrell and I was more than pleased with his work. I highly recommend him."

"Bob ALWAYS does excellent work.  He is thoughtful and solves difficult problems associated with an older home. For this job, the shower enclosure was "difficult" due to the acute roof angle.  He took his time working with me to find the best solution for a  problem we had been wrestling with for many years.
In the past he has replaced other windows, replaced a basement ceiling, installed light fixtures, repaired a front porch decking, etc. It is my feeling that Bob has saved us lots of money by repairing things we may have had to replace, had we not had someone who was able to look at an issue and see something that we did not see. Bob is always a pleasure to work with.  Highly recommended.
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"Removed Tub and shower and replaced with full shower and doors, replaced sink, vanity, toilet and tile.
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"My overall experience was EXTREMELY positive.  Zach was very knowledgeable, professional and trustworthy.  He seems to care very much about what he does. He listened to what I needed done and my financial restrictions and then presented me with options.  He was respectful, open to input and NOT patronizing to a single woman.  (That means a lot to me!)  The staff who came out and did the roof were really GREAT!  They were very respectful of my neighbors (lots of positive comments from neighbors), they were very skilled, professional, fast, efficient, and extremely tidy.  They also liked my dog which earns them lots of extra brownie points:)  My roof was a bit of a bear to do (very steep pitches) and it took only 2 days for total tear-off and replacement.  It looks really gorgeous with the architectural shingles (these have a very good warranty).  I am extremely happy.  There was a little mix up with the gutter covers but Bree was really, really helpful in getting everything resolved.  She and Zach compliment each other very well. I will be a returning customer as I have some windows, doors and siding that also need to be replaced.
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