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"I've used Roto Rooter a couple of times for ceptic kinds of service and have always felt that I have been treated fairly, price wise definitely cheaper than Speedy Rooter in Crozet.  The guys who've come out have always been good at giving advice for moving forward with other repairs as well and doing just what needs to be done and not tacking on a bunch of extras. I am often home alone when services are being provided and I've always felt comfortable with the guys who have come out.. So, I really appreciate all of that. I liked the technician I had worked with before and he told me that RR did regular plumbing type of stuff too so I requested him for this job -- replacing faucets.  I was told he would be out between 10 and 12 but he did not arrive till 2:30. I was kept abreast of these delays and I was home and not on a schedule so this was not a problem for me.  He came out, looked at what would be required, went out to the truck, looked at the price book, came in and quoted me a price.  It seemed high, but he said (and this was later confirmed when I looked at the book) that he was actually giving me a pretty good discount for the services he was providing compared to the RR book price. Even so, I hadn't checked around to see how much this kind of service typically is and was a little blindsided by the cost.  So, in short, I thought I was treated fairly by the guy who did the job for us given the confines within which he has to work.  I could have said "no" after he gave me the estimate, but at that point I just wanted my kitchen sink to be functional again.  In the future I would check around with local plumbers first to see what they would charge for these kinds of jobs. The total price was $271, but $35 of that was a dispatch charge to Crozet (from Ruckersville).  I also used a $20 coupon I got off the web. So, for ceptic service -- I wouldn't hesitate to call them.  For plumbing services, I'll have to do a little more research on average labor charges.  "

We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

At Robertson Electric, we're proud to serve our community, and we look forward to keeping you comfortable for many years. With a dedication to excellence and customer satisfaction, our professional team provides award-winning service in heating, air conditioning, electrical, plumbing, and indoor air quality in Charlottesville, Virginia, and surrounding areas.\n\nOur founder, Bill Robertson's vision of delivering exceptional service at a reasonable rate has guided us for over 50 years. As one of the largest full-service companies in the area, we take pride in serving long-standing customers, ensuring their homes are comfortable year-round.\n\nWe believe in customer service, guaranteed satisfaction, and a commitment to quality. Our expert technicians handle every job with precision and care to ensure the best service and customer experience possible.\n

"Greg called almost immediately when Angi put out the requests for quotes. I needed a semi-emergency water heater replacement. Greg gave me a very reasonable price quote which I accepted. He picked up the replacement water heater from Lowes and proceeded with a very professional install. 100% clean up afterward. Everything about the experience was professional. Highly recommend."

"The crew was on time, respectful, and knowledgeable. Owner, Bill, showed us where the water was behind and under our kitchen cabinet. They were able to dry it out while we were out of town, replaced our laminate floors, and gave us suggestions on how to prevent future water damage. Don’t waste your time looking around, go with Flood Crew."

"We called late afternoon and they came out that evening even though it was not an emergency. The work was completed quickly, and he took the time to point a pipe installation error from original construction of house. I will definitely use this company again!
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"Great service provider.  They were a little late but that was because of traffic.  The plumber explained everything and showed me how to resolve some stuff in the future.  They were clean and we couldn't of been happier with the service.  Thumbs up and will use over and over.  It's not easy to find a plumbing service you trust with great prices.
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"Dave is absolutely terrific.  This is the 4th time I have used him for re-modeling work and I was not disappointed.  His workmanship is first rate.  He pays meticulous attention to detail, which is especially important in tiling work.  His carpentry work is equally well done.  He is very innovative and can offer excellent suggestions on how to improve your basic re-modeling concepts.  He is totally responsive to the customer.  He will do whatever you want him to do and change whatever you want him to change.  He does not argue with you or try to make you feel like you're an idiot when you ask a question or propose an idea (like some contractors and most car mechanics).  He tries to figure out how to make what you want happen.  He is extremely knowledgeable about the full scope of his profession, including all code requirements.  He does not cut corners and is just as concerned about getting the stuff you don't see right as he is about getting the stuff you see right.  He is totally honest and up front about all his work and his costs.  The cost of this particular project (or projects) did increase but that was because the project evolved.  He was completely up-front about costs as the project evolved.  In some cases the costs increased because he found rotting pipes behind the walls (shoddy materials used by the builder) and other hidden problems.  He showed me those problems and explained the costs in both material and time.  He is completely trustworthy.  I had no qualms about giving him the ability to let himself into my house and work there alone.  I have never had a problem.  He is very careful about cleaning up after himself too.  Despite the major work being done my house was still livable and presentable enough for me to have guests.  Dave is a one-man contractor show which allows him to be totally flexible in meeting your needs, to give you a great price and to work with a focus on quality and getting the job done right rather than paying attention to a clock or the calendar.  The only drawback with Dave being a one-man show is that he has no real back-up.  If he gets sick or his truck breaks down or he has to deal with a family issue, there is no one to come and substitute for him.  So there is a need for his customers to be flexible when working with him.  Everything always gets done and it always gets done to perfection but, depending on the type of job it is, it may take longer than either you or Dave originally planned.  He is also sometimes hard to get in touch with because he's running in so many directions.  Persistence pays off though.  That said, if you want a contractor who is totally trustworthy and does absolutely superior work at an excellent price, there is no better guy to call than Dave.  I will definitely continue to use him for any home remodeling needs.   
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"Choice was fast, efficient, and kept me posted on the progress of the claim. Although the water leak issue was discovered on a Friday, they had a plumber there to investigate by Saturday morning. When it was determined that the 20+ year old heater needed to be replaced, the replacement ordered, on-site, and installed by Wednesday morning. I am glad that we opted for the Choice Ultimate plan as other than the initial $65 service fee, all but one $50 ancillary expense was covered."

"The problem was discovered fairly quickly. A fuse was replaced and a short was searched for. Never found the short. Technician told me that this unit probably had this problem in the past with the last owner of the house based on a modification made to the 40Year old air handler in the basement. It's been at least a month and everything is working fine."