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"The work was performed professionally and promptly. We have had no problems with the unit since its installation, and we continue to use Presidential for our maintenance service, and are very satisfied."

"Great company! They've been super responsive when we've had questions or concerns, and deliveries are frequent enough that we never have to worry about running out of heating oil."

"Was looking for a company to service/maintenance. Called them and shared my concerns. Scheduled and appointment within 3 days. Technician was polite and professional. Could tell he knew about AC unit and his profession. Fair cost/pricing Highly recommend."

"Wonderful experience. They were willing to give us discounts and they were not going for the highest unit possible and they could. They went with what fit our needs and budget. They have a wonderful staff. Everything was good overall."

"William Barnes provided quick and efficient services with picture and information provided for our records. Fourth time using Sila - ac unit installed and purchased, and 3 plumbing/heating calls - all done well for good and straightforward pricing! Highly recommend."

"My air conditioning (electric heat pump) failed on Sunday and I spent the day thinking I could somehow fix it myself before giving up and checking Angie's List for HVAC service providers. I prefer to use a local/family business when possible, and I selected H & F Service based on Angie's List reviews. I was not disappointed in the least. I called early in the morning on Monday (before 7 am) and was able to get a same-day service appointment within my requested time frame (after 2 pm). I was given a 3:00 - 5:00 window for the appointment to start. Mike called at 3:30 and told me he would be there in half an hour. He arrived promptly at 4 pm, listened to my account of what happened, and by 4:20 had diagnosed the problem as a failed control board on the air handler unit. He made a few phone calls and by 4:30 had found the part in stock, but that supplier closed at 5:00. He quoted me a complete price for the part and the repair, and once I gave him the go-ahead, he literally ran out of my house to make sure he could get the part in time to fix it the same day. By 6 pm I had air conditioning again and Mike had written up a full inspection of my unit (we just bought the house this past winter and had not had the unit serviced on our own yet). Mike even went out of his way to answer a few questions I had about my ductwork and the condition of my unit unrelated to this service call. Look, professional HVAC service is not cheap. If I had gotten Mike's quote, and then called/paid a few other companies to come out to do their own diagnosis and quote, I probably could have found somebody out there to do it cheaper. But I would have been without AC in July during that time, and I honestly liked/trusted Mike to do the job honestly and well the same day, which was more important to me than making sure I got the cheapest price possible. He was professional, and even sweet to my curious 3 year-old daughter who followed him around wearing her toy tool belt the whole time, he used a quality replacement part, and he performed quick, quality work without trying to scam or sell me on anything he didn't need. He let his work and professionalism speak for itself, and now he's got a return customer for HVAC service/maintenance. I highly recommend H & F service."

"Have used the service several times now. It's just excellent. Absolutely reliable!
If going with a party of several people it is even not much more expensive than the regular shuttle services (which I don't like because of bad experiences with reckless driving and not showing up on time) which charge per person.
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"The Technician was very professional,competent and responsive.
The company shows business hours 24/7. However, the customer support of the company after regular business hours is managed by a third party "answering service" who then relays customers' requests/ orders to the company's point of contact. I found it a little cumbersome to coordinate call through the third party answering service and there was an unnecessary lapse of conveying my request on time. However, for the most part, my experience with the company's direct customer support was without follies.
Being a small to medium size business, I wouldn't hold any experience as negative against the company. However, it will be better if they could manage their own calls answering service so that the orders can be processed within a reasonable timeline, specially for emergency services (e.g., no heating during freezing winter).
On my request, the technician gave me an informal pricing estimate for the replacement of the system which I needed.
At this time, they are within my top two prospective contractors for the final project of replacing the HVAC system.
I would strongly recommend them to other consumers looking for reliable, competitively priced, skilled professional company when considering heating/ cooling work.
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"great service! Did not try to sell us what we did not need"

"It was great! The were very prompt, courteous and done the service professionally. They were on time."