The Floor Store
The Floor Store
The Floor Store is a full service flooring company serving the Portland/Vancouver metropolitan area. We are a Shaw Design Center and our showroom carries the latest in flooring products & trends. We also carry one of the largest inventory of quality flooring materials in the Northwest. The Floor Store provides free estimates and offers professional installation of all flooring products we sell. The Floor Store is locally owned and operated. We live & work in your neighborhood. Our company serves many types of customers; residential, commercial, property management and contractors to name a few. Our knowledgeable & friendly staff are available to help you through your flooring purchase. The Floor Store offers a wide variety of flooring options; carpet, vinyl, luxury vinyl tile, tile, hardwood, cork, linoleum, laminate, stone, & much more! We also offer hardwood refinishing & carpet binding.
"Purchase of materials was fine. Carpet installation was fine. The hardwood floor installation was, and still is, a disappointment. The installation is shot through with gaps. Some of which were filled with an oil base putty whose color is not really close to that of the floor planks. The major issue though was that the installers failed to quiet squeaks in the subfloor of the whole upper hallway. Nor did they mention it prior to installing new flooring over it. The whole upstairs had to be ripped out and reinstalled. The Floor Store did pay for the rework but the fact that such thoughlessness was demostrated was astounding. The reinstall was performed by their "cleaner" but the nosing and several other spots have the same gaps with the same putty. I would not recommend The Floor Store. We cant be the only ones that have experienced."
Chris H on September 2020
The Floor Store is a full service flooring company serving the Portland/Vancouver metropolitan area. We are a Shaw Design Center and our showroom carries the latest in flooring products & trends. We also carry one of the largest inventory of quality flooring materials in the Northwest. The Floor Store provides free estimates and offers professional installation of all flooring products we sell. The Floor Store is locally owned and operated. We live & work in your neighborhood. Our company serves many types of customers; residential, commercial, property management and contractors to name a few. Our knowledgeable & friendly staff are available to help you through your flooring purchase. The Floor Store offers a wide variety of flooring options; carpet, vinyl, luxury vinyl tile, tile, hardwood, cork, linoleum, laminate, stone, & much more! We also offer hardwood refinishing & carpet binding.
"Purchase of materials was fine. Carpet installation was fine. The hardwood floor installation was, and still is, a disappointment. The installation is shot through with gaps. Some of which were filled with an oil base putty whose color is not really close to that of the floor planks. The major issue though was that the installers failed to quiet squeaks in the subfloor of the whole upper hallway. Nor did they mention it prior to installing new flooring over it. The whole upstairs had to be ripped out and reinstalled. The Floor Store did pay for the rework but the fact that such thoughlessness was demostrated was astounding. The reinstall was performed by their "cleaner" but the nosing and several other spots have the same gaps with the same putty. I would not recommend The Floor Store. We cant be the only ones that have experienced."
Chris H on September 2020