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"I hired this company to do a high-end renovation of my bathrooms. They assured me the renovations would look good and would be top of the line. This is not the case. They used cheap products, the workmanship is terrible, and they left my home is in a worse condition than before they started. They charged me for things they didn't do and lied to the bank telling them things were complete and withdrew the money, which is a lie. Only now are they telling me "we don't do cabinets, tile, or paint." What type of bathroom remodeler doesn't' do these things? They now have $110,000 of my money with an incomplete and shoddy job. I now have to hire a lawyer to sue them to make things right. They left a hole in my floor that goes through to the dirt below, incomplete electrical work, a shower that is of the wrong material, another shower that is not complete, laminate that is already peeling off 1 week after application. Every single aspect of the remodel is worse than before they started"

"Had to bring in a second company later to change out the work."

"We had a complex issue that started with a burst pipe and lead to discovery of several issues that had been caused by previous contractors. Mike and his team expertly corrected the issues and worked with our insurance company. They did an excellent job and were very detailed in ensuring the work met the original style of the house - built in 1892. I would highly recommend them."

"Great, fixed it same day."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"We had a large and complex project that changed several times along the way. The guys at Quality Builders did a great job and were extremely accommodating with all of our changes. Highly recommended!"

"It is good. Took a little longer than expected but it is done and we think it looks very nice."

"Wonderful job!"

"Very professional and friendly! Completed the job in a timely manner. Recommend them for any remodeling services!"

"RUN THE OTHER WAY - DO NOT HAVE THIS PERSON DO ANY WORK ON YOUR HOME!!!!!!! I did not believe the very negative review posted in 2022 but should have. My experience was exactly the same. I paid for work that was either not done or done wrong (and had to pay someone else to correct). I paid for flooring that was never ordered (confirmed with flooring company that it was never ordered or paid for) and had to pay for again. I have had plumbers in to fix plumbing work I paid for (toilets not sealed, hot and cold water mis-connected). The electrical and gas connections for kitchen appliances were not as per appliance specs (shared with Jeff Withrow prior) and I had to pay another plumber and electrician to correct. A shower enclosure in a bathroom that was removed without discussing with me (only the flooring was to be replaced so the enclosure did not need to be removed). When I asked "why", there were multiple excuses (including saying I asked for it to be replaced). The enclosure was put back in; however, not correctly so I the shower door does not fit. Another bath was completely remodeled and (1) toilet paper holder cut-out in tile is oriented wrong direction, (2) toilet paper holder cannot be installed as there is no wood for screws and cannot secure into tile, (3) shower door cannot be installed as will not swing in or out due to toilet seat and shower head placement. Trim around tile in two separate bathroom missing in areas. I have had two of his subcontractors show up at my home asking for money as Jeff told them I did not pay him for work done. I assisted them by sharing proof of payment to their attorney. Asked Jeff multiple times for names and license information for his subcontractors - he never shared that with me. Had to ask weekly for detailed invoices. Met in person several times to reconcile invoices. Jeff Withrow is a con artist. He approached me as "Jeff Withrow" contractor and I found out he had been licensed as "Glenn's Tile" and current licensed as "Mid-America Tile, Marble and Granite LLC". Unfortunately, the AR Contractor Licensing Board does not tie contractor name to company (as other professional licensing boards do). The company is not doing the work - the individual is and the public needs to know about the individual. If Jeff Withrow's name was tied to his company you would know to RUN THE OTHER DIRECTION. He has absolutely no integrity. Happy for those who post stellar reviews - you were fortunate. I overpaid for everything and ended up paying twice for many things. Project ended up costing me more than $150K. He should be banned for life by the AR Contractor Licensing Board."