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"The user disputes a $785 charge from Anthony Plumbing Heating and Cooling, including $400 for 1.1 pounds of Freon that was unnecessary. Anthony claimed separate Freon charges for two system ports, but the user’s Senville Minisplit system only requires one charge. After refusing additional diagnostic fees, the technicians left the system non-functional. A second company, AB May, confirmed the system was empty of Freon despite the prior payment. The user found and repaired a leak on port A, which Anthony never checked, and Senville confirmed the system had enough factory Freon for the installed line length. The user requests a refund for the unnecessary $400 Freon charge due to inadequate service and misdiagnosis."

"Dishonest.. companies like this is who you want to stay away from. Don’t use them. Tech came and tried to charge me 965 dollars for minor toilet leak. To buy the part which is a gasket and some screws it would cost me 965. If I were to replace the entire toilet it would cost me 1500.00! The kohler genuine part cost is 7.00 on Amazon and Home Depot. So even if they had 100% markup on the it should have cost 14-15 dollars for the part. That means they wanted to charge 950+ dollars in labor. Lowe’s sells a brand new kohler toilet for 199.99 and will professionally install it for 250.00! This company is dishonest. Don’t use them."

"This was an excellent experience in a stressful situation. Everything was explained as the work was done. Great customer service."

"Great communication. Great service. "