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"Exceptional Service from JW Home Improvement – A Review Worth Writing Let me start by saying I hate writing reviews, but after the service I just received, I felt absolutely compelled to share my experience. A few days ago, that dreaded moment happened. Our garbage disposal finally gave out. With four daughters, a wife, plenty of spoons, and after years of loyal service, it had officially met its match. I had tried finding quality and trustworthy people and did what anyone would do—asked family and friends. That’s when I remembered JW Home Improvement doing my parents’ deck. They had nothing but great things to say about the experience, so I gave JW a call. After a few frustrating calls with unreliable handymen, I called JW Home Improvement and spoke with James Hinton, who promptly scheduled Jesse and Josh to come assess the situation. Thank God I did. Jesse Wertjes and Josh Metz came out, assessed the situation, and gave me three different options at varying price points. That level of transparency and choice immediately built my trust. With a full family in the house, I opted for the Cadillac of disposals, one that can apparently grind chicken bones, which feels like a necessary feature at this point. From there, Angela Redd, the project coordinator, called to schedule the installation. When our appointment day arrived, so did a snowstorm. Impressively, Angela let me know the tech was still willing to make the call. I chose to reschedule because I didn’t want anyone driving in those conditions, but the dedication spoke volumes. On the rescheduled day, Weldon Harris, the office manager, personally called me in the morning to update me that the technician, Fernando, was running a little behind due to another job taking longer. I didn’t mind at all because the communication was spot on, which to me is one of the most important aspects of good service. When Fernando arrived, he introduced himself and immediately got to work. Everything was smooth until we realized the manufacturer had provided the wrong power cord. Instead of cutting corners, Fernando ran out to Home Depot to get a heavier-duty replacement. That kind of attention to detail blew me away. And the service didn’t stop there. Janice Chuck in billing made the payment process seamless, taking care of everything right away. Later, Luis Molina even followed up to ensure the entire process had gone smoothly and asked if I’d be willing to leave a review. Absolutely. This was my first time using JW Home Improvement, but it definitely won’t be my last. I’m already scheduling an estimate with them for a bathroom remodel and kitchen cabinet revamp. If this is how well they handle a garbage disposal install, I can only imagine how smooth my remodels will go. JW Home Improvement isn’t the cheapest company I spoke to, and I didn’t pick the cheapest option, but I got exactly what I paid for. Top-tier service, communication, and quality workmanship. Highly recommend. Sincerely, Chris McCormick"

"Wonderfully Bobby came in and replaced our welded on hose bib, we were very happy with his service and would recommend him!"

"The installation was started on time and was completed on time as we had discussed and listed in the contract. I gave the contractor a key to my home to let himself in as the work was being done while I was at work. The contractor took very good care of my home and he cleaned up every day before he and his crew left. <br /> The contractor was very professional and responded to all my questions and concerns in a timely manner. <br />"

"I needed all the window shutters replaced on my 3-story townhouse. The folks from Tytah came to the house, asked questions, and provided me with several options for completing the job. They provided a detailed estimate, and when I asked for changes in the work to align with my budget, Tytah quickly provided an updated estimate. The work was delayed several times because of the weather, but their communication was professional and timely."

"I called in the morning and they were able to respond the same day. Kenny responded to the call, secured the necessary part and made the repair. He saved me a great deal of money by not having to replace a washing machine. He was very professional and I will be making an appointment for him to return and fix my refrigerator ice making unit and replace a handle on a refrigerator. So glad I found someone who can repair appliances! Suggest you contact him. Thanks, Kenny!"

"He repaired my strom door by replacing the lock and door reagline."

"He was very nice and polite. He was prepared and had thought through our problems with the pictures sent. I think our gate problems have been resolved. I have asked to come back to fix a receptacle and replace place batteries in one of my cameras. "

"We had two bathropm fan replacements and found Jose through Amazon installation. Both of our existing fans were so old that the work involved to replace them was significantly more work than inspected. Jose and his team stayed to do all the work that day, even though the initial appointment was only for an hour. They bought needed materials including paint to match the old color on the ceiling where they had to repair Sheetrock.. They were very professional and the price was extremely reasonable. Will definitely work with them again in the future!"

"I have used this company twice. I first gave them a call over the summer for an emergency central AC issue. They were able to quickly come out, ID the problem and fix it the same day for a very reasonable price. They did so well that I called them again a couple of weeks ago when I tried to flick my furnace on for the first time and nothing happened. When it rains, it pours, right? Once again, Air Max was able to quickly respond and found a simple sensor problem and the whole visit took less than an hour and cost me under $100. I feel like I would have been out at least a grand calling another company. I TRUST these guys!"

Valnard General Service Solutions (GSS) is built on over 25 years of experience in the field of general contracting. We offer free estimates, competitive rates, flexible payment plans and the highest quality of professional repairs and general construction service. Valnard and its sub-contractors are licensed and bonded.