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"The two service men were courteous, professional, friendly and efficient. All of my questions were answered and I am very satisfied with the quality of work performed."

"David goes the extra mile to make sure his customers are satisfied with the work. Donald and his assistant are courteous, professional and neat."

"Tech explained everything and was very clean and efficient."

"Excellent work by an excellent team. Highly recommended!"

"They were available when needed, weekend rates were reasonable, and repairs done quickly. Will definitely hire again!"

"Jod was done quick"

"The crew did the job, digging up and replacing 40 ft of main water line from the city line to the house, including installation of a pressure reducing valve. Overall COST was pretty expensive for labor considering the PEX tubing for the water line was the pretty much the only parts needed minus the pressure valve. I realize they go by a book that determines cost before work is actually done, though and I agreed to it. Kinda hard to get other estimates when you are in a pickle and need water in your home going asap during the holidays. Job got done and the 2 workers were nice guys. One complaint is I asked if there was a Veteran's Discount and they did include it but it was LESS THAN a 3% discount off the subtotal. Taking a star off for this and another for high labor cost."

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"Perfect, cleaned up everyday,were on time, very polite and nice to me. Overall great workers and boss"

"Ive used this company twice now on some household fixes I've needed done, including putting shingles on my roof. They came out to fix my issue within just a day or two both times. And they are clear communicators- and upfront ahead of time about their very reasonable prices. I will absolutely use them again and I highly recommend them!"