Get matched with top fridge, freezer or ice maker repair or service pros in Bethesda, MD

"Exceptional service. The two man crew who came out were quiet, fast, and went out of their way to treat my belongings with respect. I’ll definitely use this company again! One of the best decisions I’ve made in a long time was to hire Bettar, Inc."

"It was fantastic service. They replied promptly, were quick to provide the service at a very reasonable cost. Would definitely call them again."

"It's definitely an A+ rating for this company. Many thanks to Mr. Lloyd, for coming over the weekend to fix my oven..."

"I am very happy with service they provided. "

"Amazing service. Rob came over on Sunday. Diagnosed the problem and had the part replaced on our washing machine Monday morning. Who could ask for better service? "

"Got the job done but was not completely prepared for execution, minimalist tool set. Rushed through and not most diligent with causing damage with placement of disassembled parts. Freezer drawer works harder than before. No gap check and will need to adjust drawer front for leveling/smoother operation. Would not use again"

"The assessment was quick, and transparency about the part to be replaced and total cost was great. Definitely a good company to hire when any appliances broke. Recommended."

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"We just had the original kitchen in our 1968 house gutted and renewed by Vienna Prime Custom Kitchen & Bath (Prime Custom). BLUF: We highly recommend you consider them in your due diligence efforts to find a reliable & quality K&B contractor. Good internet reviews were a significant factor in selecting potential bidders for the refurbishment of our kitchen and two full bathrooms; that’s why we are submitting this robust positive feedback. In fact we are putting our money where our mouth is by awarding the refurbishment of our two main bathrooms to Prime Custom. These two combined projects are more costly than the kitchen was. Our procurement strategy was to hold back the bathrooms until they proved themselves with the kitchen. They came through in spades. Our kitchen journey from planning, contracting, detailed design, execution and final delivery was by no means a cakewalk but Prime Custom was an outstanding partner and delivered a quality product. We trust them! Believe me, we were a bigger “PitA” than any customer under the sun but Prime Custom Prime was collectively patient, understanding, informative and most importantly tolerant of their sometimes-antsy interior design challenged clueless customer. Their team, including an involved owner, consisted of Filiz the designer (PC Vienna), Nick the PM (PC Arlington), and several company employed skilled tradesmen in all disciplines, including the après project cleaning crew that were “the Best”. Even with a professional and organized contractor team doing quality work, the vagaries of ripping out and replacing a kitchen is a taxing psychological rollercoaster. Despite a detailed Statement of Work (SoW), there were lots of moving parts with so many big and small decisions throughout the project. Prime Custom did a masterful job “herding cats”. The project was 95% complete in three weeks and we were able to reclaim our new beautifulyl retooled kitchen by the middle of the fourth week. We did our homework. We developed three pages of bulletized line items, one for each room in our SoW. After interviewing a dozen K&B contractors including onsite visits and receiving half a dozen bids on our very comprehensive SoW, we culled the list down to three potential providers. Prime Custom matched the low bid for the kitchen with one contractor and the two bathrooms of another. We decided to go with Prime Custom with the hope of their doing all three rooms after they proved their worth on the kitchen. Our strategy has worked so far. We will update our review after Prime Custom completes the two bathrooms. It pays to be anal in working on home improvement project contracting, no matter how painful."