
Serving Big Rock, IL and surrounding areas
Approved
In business since 2012
Free estimates
Emergency services offered
"We were able to arrange for them to come and fix the gas pipe via email."





+146


Serving Big Rock, IL and surrounding areas
Approved
In business since 2012
Free estimates
Emergency services offered
"We were able to arrange for them to come and fix the gas pipe via email."





+146

Serving Big Rock, IL and surrounding areas
Approved
Super Service Award Winner
In business since 2012
Free estimates
Emergency services offered
"The installation of the gas line was great and exactly what I wanted done."





+39

Serving Big Rock, IL and surrounding areas
Approved
Emergency services offered
Customers say: True professional
"DLA was upfront with what needed to be done when I had a leaking pipe and offered options with clear cost. Professional and personable. Will be hiring again."





+5
Serving Big Rock, IL and surrounding areas
Approved
Super Service Award Winner
In business since 1993
Emergency services offered
Warranties offered
"Jim and his partner were very professional and informed me of the work they would be performing. Old drain pipes were replaced along with clearing out the cast iron pipe still going to the main drain under the house. I am very pleased with the work and the professional attitude they shown. Thank you for a great job."


Serving Big Rock, IL and surrounding areas
Approved
In business since 1997
Free estimates
Emergency services offered
"I would highly recommend Aqua Doctor because of their honesty and professionalism. I have a rental condo unit on the first floor and there is water dripping from the ceiling. Jim called to ask what is the issue before he came out. After I sent pictures he said it's probably leaking from the upper unit and advised me to contact the owner upstairs. This was very wise because I had no clue at all. It took me some time to contact the owner and schedule a time. Rob came out to check the leakage and the piping of both units. He said it might be condensation from the upper unit AC, and the cat might be knocking the drainage pipe off causing the leakage. Instead of charging money to cut the ceiling open, he advised us to monitor the situation and call him if it happens again. We really appreciate him being honest & considerate, and not ripping off money like some people will do. Even though I hope it will not happen again, I will definitely call Jim and Rob if it does. They have earned my respect and trust."



Serving Big Rock, IL and surrounding areas
Approved
In business since 2021
Free estimates
Emergency services offered
"They quickly answered the phone and quickly sent someone to my house. That was so appreciated as the repair was for a dryer gas line connector. Jim was courteous and knowledgeable. He explained everything so I could easily understand and recommended only the repair that was necessary. Highly recommended."





+17

Serving Big Rock, IL and surrounding areas
Approved (Corporate)
In business since 1971
Free estimates
Emergency services offered
"Sam arrived on time and he was very professional. He answered all my questions and also made good recommendations. After finishing the tune up, I shared with him that I can smell gas in the laundry room or outside the house from time to time for the last year. He immediately checked the connections of the pipe for the dryer and found one wasn’t sealed and there was a gas leak. The previous owner had this house for 5 years and probably they experienced the same issue. Sam fixed the issue . I do not have any gas smell anymore and most of our coughing and difficulty breathing has ceased. I really appreciate the knowledge and the help from Four Season."




Serving Big Rock, IL and surrounding areas
Approved
In business since 2002
Free estimates
Emergency services offered
"Don came out & fixed the issue with the gas leak coming out of the furnace within 15 minutes. He then helped with my Nest thermostat that reset & wasn't turning back on. He was very courteous & knowledgeable."
Serving Big Rock, IL and surrounding areas
Approved
25 years in plumbing and pipefitting

Serving Big Rock, IL and surrounding areas
In business since 1989
Free estimates
Emergency services offered
"I called various companies, they either seemed to lack confidence to do the job, didn't want the job, or didn't know how to do the job without the gas on. When I called this company, they knew exactly what needed to be done. I made an appointment and took the day off from work. My appointment came and went with nobody showing up. I called and asked for an update and they said they were busy and would have someone out ASAP. The plumber showed up 45 minutes after the original 3 hour window I was given. The plumber had an appointment sheet with my name and info with the wrong appointment window on it. It basically seemed like my appointment got lost in the system and they didn't send someone out until I called to see why no one had arrived. The plumber was great, he really was an expert. He gave me a breakdown of what needed to be done and gave me prices. At this point I had been without gas for a few days and was ready to get this process going, which is why I was willing to overpay. The plumber then informed me that they charge extra because it was getting late, so I replied that it wasn't my fault because his company lost my appointment for an earlier time. He called in and they said they would do it. He did the work, did it well, was very knowledgeable, was very polite, and I got my gas back on. My biggest problem is the price, which is my fault because I agreed to pay it, I understand that. I agreed to pay because I was able to and needed my home to be fully functional for my children, not because I thought it was a fair price. The cost was $1900. As far as parts go, I don't believe it was more than $300 (3 ball valves, 1 pipe cap, joint sealant, air compressor, gas leak solution, air gauge with pipe to tap into gas line), that means they charged $1600 for 4 hours of labor. $400 an hour just seems high to me. Again the work was done perfectly, the plumber was an expert, I have no doubt that they can do multiple jobs at a very high level, and I understand that you get what you pay for, but it just seemed high."



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