Get matched with top window a/c unit service or relocation pros in Bonney Lake, WA

"Would highly recommend Green City if you need your furnace and/or your air conditioner replaced. Although there was a bit of a snafu with the initial consultation, Jeff, the owner made things right. He personally came down to assess our residence and current units and provided a competitive bid in the matter of days. Throughout the entire process there was excellent, timely communication both via email, text, and phone calls. The entire installation crew including Alex, Devin, Robert, and Murphy were professional, thorough, and efficient. If you want to support an excellent, honest, and professional, family-owned business with superior customer care you need look no further than Jeff and his team at Green City."

"I just had my yearly service done by Ilianna (service technician); and, I received great service from her. She was polite, friendly, professional and thorough. I have requested her to service my furnace next year."

"Ranger did a great job. The estimators were friendly and thorough, the installers and team we encountered were all respectful and hard working. There was a problem with the electronics in the thermostat from the factory, they worked late and had to bring a new thermostat the next day, but the new one works perfectly. We will hire again for any other HVAC needs. We chose a higher quality AC unit and are glad we went with a quieter model, the unit is so quiet in the backyard."

"Our existing AC unit stopped working. The unit is at it's life end and was not something we purchased from Puyallup heating. It came with our home when we purchased it. Jason diagnosed the problem in a professional and courteous manner. I felt like the service was worth the price. We have used Puyallup heating for service or estimates in the past and always felt like we were getting honest service.
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"At every oil change they do a complete check of the vehicle and let me know about immediate and possible future issues with the vehicle. Unlike the oil change chain outlets their analysis is honest. They keep the whole place clean, the service bays included, At times when I have called or stopped in with immediate problem they either do the work at that time or find a time to work me in that or the next day.
My experience with them has been so good that my next car will be a Toyota so I can continue have them work on my cars. They also work on Volvo, BMW and Audi, but I don't want one of those.
Two things that would make it nicer.
1. Coffee for customers
2. Either a courtesy vehicle or ability to provide ride to and from when work to be performed will exceed couple of hours. 
 
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"Referred to G&S through COSTCO. After some confusion by the new sales rep over just what needed to be done and what the cost would be, we got it ironed out and accepted their bid. Their inspector visited a few days in advance of the installation to determine what the installers would need to bring. The installers arrived on schedule and removed our old unit, installed a new Lennox unit, modified the indoor air handler and replaced the thermostat. Then they thoroughly tested everything and patiently explained how everything worked, including how to work the new thermostat. Cleaned up everything before leaving. Great job. COSTCO provides a gift card for 10% of the price of the unit, excluding tax."

"Very professional customer service - communicative on the schedule and what to expect, easy to get ahold of to answer questions. We replaced interior doors with them - the timeline was about 3 months (double other vendors), but we went with WA Energy Services because of the affordable price and professionalism."

"Aaron Charles was our technician. He quickly diagnosed the condition as a faulty circuit board, called to have a co-worker bring a new one and got the furnace running like new. We were so impressed by how quickly he diagnosed the problem and corrected it. We will certainly use Mercurio's (and, hopefully, Aaron's) services again."

"Michael provided timely service, quality materials, and outstanding workmanship. Michael came out and provided a quote for a new AC and furnace unit. Michael stood out from the rest of the companies because he explained every detail of the installation, the different types of stage furnaces and their differences. Michael made sure I understood I knew how to use the new thermostat that was going to be installed and also showed me pictures of recent projects he has done. The crew arrived early and worked late into the evening to complete the job in one day. The price was a little higher than most, but it was worth it. The things provided like great experience, easy installation and professional employees, they came out and tore off the old one out and installed the new one with ease. Again they finished the job in under one day. It has been running amazing. Thank you Home Squad!"

"Scheduling was easy enough, but office contact did not seem all that knowledgeable. Technician arrived within agreed upon service window. Similar to others' experiences, base duct cleaning went well enough, but felt uncomfortable when they tried to upsell me to a 'deep clean' of my furnace."