
Serving Bremerton, WA and surrounding areas
Approved
In business since 2004
Free estimates
Emergency services offered
"n. A new tenant is moving into an unoccupied house we own. She had family staying there the night before move-in (after notifying us) and they informed us that the furnace was producing no heat. we contacted the gas company and they sent a man out to check, and he confirmed that not only was the igniter bad, but when he did the mandatory safety check he discovered that the heat exchanger was cracked, rendering the furnace dangerous to use.
We called up Angies List on the computer and started going down the list of heating and cooling companies; Ranger said that they had had a cancellation the next day, and could a rep over to give an estimate that afternoon, with install the next morning!
Jeremy came over for the estimate, arriving a little earlier than the original estimate. He looked over the installation site, and gave us our options, including advising us that the two more expensive models were probably not necessary for a relatively small house. The paperwork was signed, and an appointment was made for approximately 9 AM the next morning, with estimated time of completion at 1 PM.
At a bout 8 Am we received a call that the crew was on their way, and would it be a problem if they started early? We called the tenant's sister (staying in house to help with move) and she said that they would be up and about, and the quicker the better, so we said "sure."
At about 10:30, we got a call that the work was complete--2 and a half hours early!
As we arrived we were met in the driveway by Brandon. He took us inside, putting on boot covers before entering the home. He explained to us exactly what was done, including what older parts were reused and which new ones were installed; he also made sure we knew where the literature/manual was stored, and the service sticker. The work area looked vary clean to us, and the tenant's sister confirmed that they had been vary careful to lay down floor covers, and to clean up after the job was done. (The dogs also seemed to be happy with Brandon.)
While we recognize that we got lucky to have been able to find a business that was able to get us into their schedule so quickly, we are very happy with the work done and would definitely recommend them to any friends and neighbors who needed a furnace or water heater installed.
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