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"Easy to schedule. Prompt. Efficient. Explained repairs. Reasonable pricing."

"I contacted this morning and they arrived with my new water heater around 2pm and finished installing and cleaning up by 3:30pm. Job well done. Worked efficiently and clean"

"Matt called me back promptly with all information I needed to make a decision on new hot water heater. Matt and his colleague Sean arrived early, did work as discussed and cleaned up all areas and left area cleaner than when they arrived. I feel that job done well and I appreciated the honesty in his recommendations and what I needed. Would hire again and recommend to others"

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"We have been in our home for a little over a year and thought it best to have our furnace serviced especially since we don't have a detailed history of service. Frankie D showed up 5 minutes early for our appointment which was fantastic. Frankie was quick, clean and gave me a once over on the age and condition of our furnace. We talked about when the next service would be due. I couldn't have asked for a better experience and I am thankful that we now have our go to company for anything furnace related."

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"I am a long time customer who pays Rodenheiser a monthly fee which covers annual maintenance and some priority in the event of any necessary repair required. I had an a/c compressor failure. I had to wait 3 weeks to have a technician visit and tell me that the unit’s motor was dead and the compressor needed replacement. Then, after ordering a new compressor, which was available within 3-4 days I was scheduled for an installation 3+ weeks later. I had to complain strenuously and threaten to cancel the order to get the installation moved forward to within 10 days. Apparently being a long time customer and paying a monthly fee for better service means absolutely nothing. The installation went well. Not sure about future relationship."

"They were first to respond and provided a prompt service. Thank you Ben and Boston Plumbing - Heating!"

"John from Johnny Rocket Plumbing and Heating did an excellent job installing our water heater. The work was clean, efficient, and done right the first time. He explained everything clearly, showed up on time, and left the space spotless. I fully trust his work and would recommend him to anyone looking for a reliable plumber. Thank you!"