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"Aire Service was hired to provide an evaluate whether we needed a new air conditioning unit. If we did need one we wanted a written estimate of how much it would cost to have the company install the Trane brand unit for us. The technician arrived in a timely manner with dust covers for his shoes. He thoroughly inspected both air conditioner units as well as our furnace. He also took photos of each part that he checked out on his cell phone. When he was done he explained everything that he had done and discussed his photographs. He recommended that one unit be replaced. He said that he would send his recommendations by email which he did. I asked him to include the installation of the Trane air conditioner in his recommendation a number of times. He did not do this."

"10/10 recommend! Excellent service and Memo was great in explaining every detail that was put into this installation. As a first time homeowner this process can be scary but he took his time to explain everything. Thank you EverCool !"

"great job, very professional installers."

Family-owned and proudly serving Las Vegas, we’re a new HVAC company providing reliable maintenance, repair, and installation with honest service and quality you can trust.

"Left a message with the answering service on Friday morning and Chris called back within a minute or two. I explained that one of our air conditioners was out and we needed to go out of town at 3 that afternoon. He said that he could be to the house by noon. He arrived before 11:30. Diagnosed the problem and went off to get the replacement parts. He returned with the parts and fixed the A/C unit and we made it to the airport on time. Thank you Chris!"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"The service technician, Randy, arrived right within the scheduled window of 2:00 to 4:00 pm. 
During the time that he was here Randy proved to be a very professional, knowledgeable and friendly person to talk to, not just about the HVAC issues at hand.
The general impression that Randy made during the service call was that Bishop Air Service is primarily interested in properly maintaining and/or repairing the HVAC equipment that you presently own, if possible. He himself owns an HVAC unit that is still functioning after 30 years of use!
With other companies (such as "One Hour Air" with their yearly advertisements in the Las Vegas Review-Journal), I have often felt that they are actually more interested in prematurely selling you new equipment, especially when one or more components of your HVAC system has reached and or exceeded the 10-20 year mark.
Randy cleaned and didn't immediately replace our only slightly corroded flame sensor.
During the heating system inspection, it was determined that the capacitor for our system blower was no longer functioning properly and replacing it at a cost of $133.00 ($140.00 less 5% Angie's List coupon) proved to be the only repair that we ended up needing.
Overall, this was a very pleasant, informative and even enjoyable HVAC furnace inspection and I will certainly be contacting Bishop Air Service in the future if any unexpected problems arise as well as to have our AC checked in 2014.
In the meantime - if possible - clone Randy, you could use more of him."

"John came out and first replaced my fuse. That did not fix the problem, as the motor had totally locked up. He then gave me a price for replacing the motor or the whole A/C unit. I decided to replace the whole unit, since it was 18 years old. Since, it was late in the day, he said he would be back out in the morning to replace the unit. Before leaving he disconnected the old unit, and set up for the recycler to come out and get the unit. He came out the next morning and replaced the unit. By the time the new unit was installed, the old unit had been picked up."

"Although he did not respond to my message through the Angie's List message, he responded immediately when I called his cell phone. His voicemail box was full be he called me back immediately. He was on time and did the project in the time frame he quoted. He explained fully why it was installed the way it was and what I needed to to do to change anything I needed to."

"After not hearing back from another company, Bond Heating and Airconditioning, who I  had left 2 messages for, I called this company
on 4/25/13; it was after hours so I expected to leave a message but, Tim answered the phone. He and his worker, Justin, came out the next day, even called me to let me know they were on the way...very considerate and impressive. They installed the thermostat and left. I shall use them again if need be and recommend them to others.

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