
Serving Saugus, MA and surrounding areas
Approved (Corporate)
Super Service Award Winner
In business since 2014
Free estimates
Warranties offered
"Great job on 2 sump pump installations"


Serving Saugus, MA and surrounding areas
Approved (Corporate)
Super Service Award Winner
In business since 2014
Free estimates
Warranties offered
"Great job on 2 sump pump installations"

Serving Saugus, MA and surrounding areas
Approved
In business since 2004
Free estimates
Emergency services offered
"I am reminded again why it is so priceless to find a contractor you can trust to keep things up and running. I managed to break one of the blades in my existing disposal, so I ordered a replacement unit and called Platinum Plumbing to set up an appointment to get it installed. While in the course of emptying the contents of my under-sink cabinets, as Murphy's Law would have it, I discovered evidence of a pretty serious leak. Although the initial appointment was just to replace the disposal, I told Robert about the leak I had discovered, and he quickly diagnosed it as a faulty faucet. Thankfully, he had a gorgeous Kohler faucet & spray attachment in stock in his truck, so he was able to swap out the faulty faucet for a very nice upgraded replacement. He also discovered a serious crack in the original copper pipe feeding out of the sink drain, so he cut the cracked piece out and put in the necessary fittings to get everything back ship-shape and leak-free. As always, Robert did absolutely fantastic work on everything, and cleaned up after he was done -- I almost hate to admit it, but I'm actually looking forward to washing the dishes tonight. The price was absolutely fair for all that he did, as well. I love doing business with Robert -- he always arrives at the promised time, is very friendly and professional, clearly knows his stuff, and shows you what's going on before (and after) he does the work. Highly recommended for any job, big or small!"



Serving Saugus, MA and surrounding areas
Approved
Emergency services offered
Customers say: Quality work
"Petros and his assistant got to my house quickly, diagnosed the problem and gave me some options. They fixed the problem quickly and went the extra mile to install a new cleanout in my basement so it would be easier to snake the drain in the future. Petros took the time to explain what he had done and why. He was very friendly, easy to deal with and he charged me a fair price. I will definitely be calling Floros Plumbing from now on!"





+3

Serving Saugus, MA and surrounding areas
Approved (Corporate)
In business since 1946
Free estimates
Emergency services offered
"We had a clog in our outside sewage drain and it was snaked and video recorded for $83."





+6

Serving Saugus, MA and surrounding areas
Approved
Super Service Award Winner
In business since 2008
Free estimates
Warranties offered
"Eric gave me an estimated time when he could do the work and showed up exactly when he said he would. For this job the work was done on a time and materials basis. He was very neat and left everything clean. The installation was quality work. His price was fare. The only things to note are if you live in an older house (mine was built in '67) he will ask you to turn off the main water supply or ask that you contact the town to replace your water shut off valve. The other thing to note is that he is not a fan of Toto toilets because he has had problems with them leaking. I am a fan of them but he did install it with some grumbling. It was installed successfully and doesn't leak. The cost for the work was $945. I would and have recommended Eric."





+6

Serving Saugus, MA and surrounding areas
Approved
Warranties offered
Small jobs welcome
Credit card accepted
"Zach was fantastic. Professional, reliable, and extremely knowledgeable. The sump pump installation was done perfectly, and zach took the time to explain everything. Clean work, fair pricing, and great communication. I’d absolutely recommend Zach and would hire him again without hesitation."



Serving Saugus, MA and surrounding areas
Approved
In business since 1984
Free estimates
Emergency services offered
"Went extremely well. Jeff told me the options and talked me through each of them. Once decision was made, he scheduled everything and was done within a week. Removed old oil burner and tank. Installed new Rinnai combi unit, so now there was more room in basement for my clutter. He went above and beyond. Did such a good job, we hired him to redo our bathroom and received the same, excellent work. We will be keeping him on our speed dial for any other work that we will be doing in the future."





+15

Serving Saugus, MA and surrounding areas
Approved (Corporate)
In business since 1989
Free estimates
Emergency services offered
"Great, wish I had hired them for the original install. Originally contacted them about replacing failed water pumps when they failed after less than a year. Instead of milking a cash cow, they explained that it would just need replacement frequently and that the best option is to use gravity drainage. They easily installed the drip lines to drain into the basement sink when the original installer didn't even offer that option, saying that water pumps were required for interior wall mounts."





+6

Serving Saugus, MA and surrounding areas
Approved (Corporate)
In business since 2010
Free estimates
Warranties offered
"I have been using Basement Technologies for many years. They are great. They installed my basement sump pump system and service it every year. My service man is Archie! Archie is awesome!! Very prompt and thorough , I like that I have Archie every visit as I get to know him and he knows the system. Basement Technologies is also in contact with me with phone calls and updates. I highly recommend this company, and Archie!!"





+16

Serving Saugus, MA and surrounding areas
Approved (Corporate)
In business since 1988
Free estimates
Emergency services offered
"I came home from work to find all my drains were not draining. I tried some basic troubleshooting, but could not figure out the issue. I called heritage ( which was after hours). Within an hour, the technician Derek arrived, I gave all the information to him, and he started immediately. We narrowed it down to an issue with the septic. 10pm we are outside digging up the septic to get a look. Dereks knowledge and experience quickly identified the issue. The whole time he was friendly and informative. It didnâ t matter the time of night it was, he was determined to fix the issue. He was repairing in a way that would keep the cost down. That rarely happens with contractors. Within 30 minutes, he had the main drain cleared from the house to the septic. Derek even took the effort to double check from the opposite end in my house to make sure it was up to his standards. The whole time he is sharing knowledge and explaining the cause and effects and how the system is designed. When the job was finished, we went over the invoice. I couldnâ t believe the price! For emergency service, and the work that was done, the price was extremely fair. I highly recommend heritage plumbing and heating, and of course Derek."





+27
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