Get matched with top water main install, replace or repairers in Saugus, MA

"Our water heat tank leaked. We called two plumbers and one need to wait for a week and the other required scheduling. So we called Floros. He gave us a quote after receiving the photos, and visited us on the same day. The work was done smoothly. He is knowledgeable and is helpful when we asked him about other issues in our unit. We will hire him again."

"I had plumbing leaks in a couple of places, but the men that did the work went above and beyond by replacing every component involved top to bottom to ensure there would be no leaks for a long time to come. Very satisfied with the quality of work as well as how quickly it was done."

"Excellent. I went to Angies List in a panic because it was raining in my basement when the shower was running. Less than 5 minutes after I consulted with Angies List I received a call from J. Griffin and within an hour they were at my house. I don't even know how to thank Jeff, I was expecting the worst and got the best! He knew immediately what the problem was, he clearly knew his business very well. The problem was more or less user error and I was a little embarrassed but Jeff never made me feel as though it was a bother or a nuisance to respond and he refused to charge me as much as I thought he was worth. I'm so sorry I just realized I didn't hit submit on this review. It was several months ago, but I still wanted to finish this because they were so wonderful."

"Michael Leonard was assigned the warrantee service call. He came on time and was organized, knowledgeable and very professional. He installed a new thermostat for no charge and alerted me to a potential water heater problem. Without any pressure involved he recommended replacement and provided me with a replacement quote for the water heater they installed a little over 10 years ago. I will definitely keep using Sila."

"My Central AC unit went out; the box outside smelled like something had fried. I called NETR, and they said they would send a technican over in a week. The technician came on time and promptly inspected the unit. He reported that the capacitor had blown, and told me that he had a spare back in his van. The labor was covered by the diagnostic site visit fee, it was just the parts cost. I told him to proceed and he replaced it. My AC was back up and running within the hour."

"Zach Brown initially came to fix leaking water situation and then realized there was damage due to water seepage. After that damage is repaired, Zach will return to put plumbing back in order, including replacing faucets which had to be cut out to allow removal of granite countertop, reconnect water lines and possibly reinstall a new Reverse Osmosis system since the old one had to be removed. Can't say enough about Zach -- his professionalism, his explanation of what's being done and options for replacing/improving plumbing under kitchen sink, pipes, etc."

"When they called (after I assume HomeAdvisor contacted them), I was told it would cost $89 to come out to give me an estimate. I had no problem with that but tried to get some rough estimate on how much a straightforward replacement of faucet would cost - but no estimate. When the plumber arrived, he first tried to get me to join some membership in order to get some percentage reduction in the cost (but I still had no idea of that cost). Bottom line was that the cost was over $600 for one hour of work. I will add that the plumber did an excellent job so I have no issues with their work. It is more about how they charge for their work. Next time, I will either find someone that is willing to charge by the hour or is willing to provide free estimates."

"Snaked main sewage drain and solved the water backup issue"

"Eric did a great job repairing the damage. He explained what had happened, and what the process for fixing it world be. He was meticulous in the repair, and thoroughly tested the system before leaving. He was very respectful of me and my home, and I would not hesitate to have him back."

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I have nothing but great things to say about the whole team I worked with at Boston Standard Plumbing. From the initial questions of 'should I install ductless A/C', to the first meeting and dealing with the staff at the office, who ensured appointments were scheduled in a timely manner, confirmed and always received a follow-up, to ensure my satisfaction.

 

During the time it took to install my system, the team members, were polite, timely, clean and ensured minimal intrusion to my home/work life.

 

Their electrician was able to make the smallest cuts necessary in my walls, which was easily patched and looks as good as new.

 

I highly recommend working with Boston Standard Plumbing & Heating and will use them for any/all work I need carried out in the future.

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