Get matched with top toxicity and mold removers in Cambridge, MD

"Everything was fine and the communication was good."

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guaranteeing your satisfaction!

"They were late arrving on the first day but once they showed up they did a great job and had to come back again the second day and they were late again but the finished work was very good. They were polite and clean and protected the rest of the furniture very well. There was no mess to clean up after they left. Overall a good experience and would have given them 5 stars if not for the tardiness."

"Excellent across the board!!! I can not say enough to compliment this company, especially in regard to the customer service, well-rounded knowledge, thoroughness, understanding, kindness, and patience of its employee Corinne. I had all my questions answered in detail and my home issues resolved as much as they could be regarding the potential mold I was concerned about. Everything that was done was described to me as it was being executed, and it all made sense. I never felt uncomfortable or put off by asking questions about the process. In fact, it was the opposite. Corinne was more than happy to help and explain what was going on, on all counts. I am very appreciative of her and Clean Slate. They have put my mind at ease! I would in a heartbeat recommend them to anyone with home air quality issues."

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"I first saw this service on Groupon, checked it out on Angie's List. I liked what I saw. I also checked out several other companies to check for comparable prices. When I called to make an appt. Anthony answered the phone and set the date. Anthony arrived on the set date and time. After checking the scope of the job and gathering his equipment, he began working right away. He was very care with my furniture. The job took about 2 hours. I was very pleased with the experience. I was also shocked by the amount of dust removed from my vents, returns and furnance.
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"Darnell and his team are exceptional. The project was difficult and huge, involving my elderly parents and hoarding. Darnell was punctual, communicative, understanding, and honest. He brought valuable items to my attention, made recommendations for recycling and donations, and safely removed hazardous materials. The entire team was professional and respectful during a very hard time for my parents. I was so appreciative of his expertise and kindness."

"Very well. Timely and responsive"

"I love, love, loved the customer service I received. The inspector was very professional and knowledgeable. I gave the company a 4 star rating because I didn't use them. I found their prices to be a bit high, however, with their credentials that they have I completely undertand why. Would I recommend them, most definitely."

"Vey professional, courteous. They worked diligently and showed up when expected. Listened to my concerns and answered my questions. I would have no problem recommending them to friends."