Get matched with top water heater repair or service pros in Carbondale, PA

"My pipe busted in my second floor bathroom while I was on vacation with my family. When I got home the water had got into my kitchen ceiling and flooded my basement. Candan and his crew responded promptly and took all of the stress out of the situation. They helped me through the whole claim process from beginning to end. In a world where customer care and craftsmanship are hard to find these guys really stand out. They were very empathetic and calm in a very stressful situation. They treated me like family and went above and beyond. I cannot say enough good things about them. If you are looking for help in a time of crisis these are your guys."

"Was going to go with Kerl. They know their stuff. However, before I could go ahead with Kerl, my son purchased a boiler for us and arranged with someone he is associated with perform the install. But had son not offered to do this for us, I would have gone ahead with Kerl."

"Very effective in finding what the problem was and repaired in excellent time."

"I have been using Jerry for several years as a sub-contractor. He does great work. Jerry has great customer service and I receive great feedback from my customers. He is personable while being professional. Trustworthy, honest and reliable. His job sites are always kept clean throughout the work - being respectful. I will continue to use and continue to recommend."

"I knew the pump had to be pulled out of the ground. I knew the two or three things that could be the culprit. I just needed someone to do the job that wouldn’t take advantage of me financially, knew the ins and outs of what had to be done, and would do the task quickly, efficiently, completely, competently, and correctly. It’s not a lot to ask or expect from a professional tradesman. Bob Walter, the owner/operator of Pocono Mountain Plumbing told me when he’d be there and said he’d call when he was on the way. He did just that. I said I’d meet him there as I was running home from my office to let him in. When I pulled up he was already at work on the problem. He wasn’t sitting in his van waiting for me; he wasn’t mulling around or on the phone making other arrangements. He was already doing his job. His truck was already unloaded, his assistant was already setting up and gathering the tools they’d need, and the well was already partially disassembled... and I wasn’t even there yet. After a short introduction (as well as to his helper/nephew, Danny), I unlocked the house, and within five minutes the situation was diagnosed and repairs had begun. Bob didn’t stop explaining what he was doing throughout the entire process. Just from his description of what was happening and his actions as he performed them, he left no question as to his expertise, his thoroughness, what needed to be done, what was required and what was optional/recommended, how long it would take, and what it would cost. He pointed out what had been done incorrectly the last time it was “fixed,” and he remedied those things as he went along in his task. Not a moment was wasted (not the least of which was because it was 25 degrees outside). As a result of the way he works, what I envisioned as potentially a five to six hour job, was completed in under two hours: completely, correctly, and meticulously. Small things that others might have overlooked to cut corners were done (e.g. disinfecting the well, adding extra reinforcements of electrical tape at the joints connecting the pump and along the length of the pipe, etc.). As quickly as they showed up, they were gone - the job analyzed, quoted, performed, cleaned up, and paid for in less time than I thought it would take to just evaluate the situation. If there’s a higher accolade to be paid to a reliable and honest tradesman, I don’t know what it is other than to say that I have rarely had the pleasure of dealing with someone like Bob Walter. His demeanor, expertise, and sincerity are obvious. He is a true professional, and I wouldn’t hesitate to call him first and immediately with any plumbing or heating question."

"Was an easy fix (no major issues besides age) and the unit is (surprisingly!) still operational after 18-years!"

"We looked for a plumber to replace a leaky hot water heater on a Friday morning and the job was done by Friday afternoon. Very pleased with everything and would definitely recommend!"

"Excellent worker wont finish til job is done completely and correctly top notch Service"

"We liked their service.  They were on time, pleasant and did the job well.  The workers were very professional."

"This man, after my job was completed, gave me his card. On Sunday July 5th, my step-daughter's water heater broke. I took out his card & gave it to them, they called & he was at their house in 45 min. He replaced the hot water heater. He was there until 8pm. We are both keeping him as our new plumber. My son-in-law said he never saw such a good man that would come on a Sunday. His rates are very reasonable, in fact they gave him extra because it was a Sunday. His name is Dane Dutka & if needed, I will call him & no one else."