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"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"This company stands behind their work I highly recommend them! We recently had our hot water tank replaced with a national brand; however, within 6 months the unit was totally out. We called them they showed up immediately and after it was determined that the defective part would have to be ordered and we would be without hot water for two additional days without hesitation they picked up a new tank replaced it no questions asked! Thanks, Carl, for all your professionalism explaining everything you were doing every step of the way."

"Ragsdale was able to work in an appointment for me with two day notice. My drain from the attic was completely clogged. After several attempts to clear the pipe the technician installed a new condensate pump and tapped to the water line to drain fixing the problem and future proofing my system in the attic. This took a couple hours total and the work was completed at 8pm .. great service and the price was right .."

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Water was dripping from the A/C vent in our basement bathroom.  I had a plumbing company come out.  They inspected the drains and pipes in the bathroom on the floor above and found no problem.  They said it must be condensation coming from uninsulated A/C ductwork.  I called Dayco Systems because I have purchased new systems from them and have service contracts for all 3 of my systems.  I spoke with Katie and explained my problem.  Even though they were very busy, she asked Ben, a truly great service rep, to see if he could find the time to come out and take a look at the problem.  Upon his arrival and inspection of the leak, he asked if he could cut away part of the wet drywall on the ceiling to get a better look at the problem as the A/C ductwork at that vent seemed to be intact and dry.  When a portion of the wet ceiling was cut away, he identified the problem as a leaking copper water line.  I asked if there was anything he could do to repair it rather than me having to call out the plumbing company again.  He said he could and he would speak with Dean (owner and another truly great guy) and get back to me.  He was soon back with the necessary part.  He cut away the leaking section of pipe and made the repair.  I thanked him and asked what I owed for doing a job that he and Dayco could have easily said was not their responsibility and he said I owed them nothing.  He said they appreciated my business (they had installed two new systems for me last April) and they appreciated me recommending them to my neighbors (one of which bought a new system also).  I was speechless.  I truly believed that companies like Dayco Systems did not exist anymore.  I am happy to say I was wrong.  Thank you Dean, Ben, Katie and all the other great people that work for Dayco Systems.  You have a customer that will be loyal to you as long as you are in business.

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"Coolray-Mr Plumber Plumbing repair by Frederick Mortis was done right. Knowledgable tech. Great customer service."

"Great communication and he was able to get to my issue fast! I would highly recommend Papa’s Plumbing!"

"Our main sewer line was clogged we called Georgia rooter services They came very quick cleared the blockage inspected with camera found tree roots and broken section of the pipe 6 feet deep, Very professional explained the process that needs to be done, Very reasonable price to compare with another plumbing companies."

"Dylan was extremely friendly and installed our faucets and toilet efficiently and did an excellent job! Will use Absolute for all of our future plumbing needs!"

"Faucet washer replaced under warranty."