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"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"We have used American Service Specialists for two issues, one to come up with a solution for a tree blocked lateral sewer line where the County refused to take responsibility for the lateral line under the street and one to diagnose and correct an improperly installed sewer line on our property.  In the first case American Service Specialists came up with a common sense approach to resolve the blockage rather than incurring a huge unknown cost of digging up our street.  In the other case after months of water appearing on our lawn and the original installer of the sewer line failing to properly diagnose the issue, American Service Specialists properly diagnosed the issue and corrected the problem.  In each case American Service Specialists acted in a highly professional and knowledgeable manner.  They always came at the appointed time.  They diagnosed an issue where others had failed and corrected the issue.  They were highly professional and resourceful.  I would highly recommend their use.
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"We discover a leak in our main water line. With Richard Kashi's recommendation, we used a leak detection service to avoid digging in multiple locations. They found we had at least two leaks in the line. Richard and the leak detection pro recommended replacing the entire line since two leaks meant a serious problem. The line had been replaced about 12 years before, but they cut corners leading to our problem. The line replacement team was amazing. They ran a new, parallel line into the house above the previous leak. They also were able to tell me why we were having problems with the leak and through our wall from the old line. The difference in quality between the two was quite clear. They installed elbow joints instead of bending the copper, rerouted our pressure regulator in front of all other outlets (another mistake, wrapped the copper line with heavy tape before running it through the line so the wall wouldn't rub, and then pressure sealed the wall from both sides. I wish I had used them the first time."

"He quickly identified the problem and fixed it. He carefully demonstrated yhat the fix was good and all is now working fine. His prices were also very good compared to other repairs I have had in the past."

"Our main sewer line was clogged we called Georgia rooter services They came very quick cleared the blockage inspected with camera found tree roots and broken section of the pipe 6 feet deep, Very professional explained the process that needs to be done, Very reasonable price to compare with another plumbing companies."

"Dylan was extremely friendly and installed our faucets and toilet efficiently and did an excellent job! Will use Absolute for all of our future plumbing needs!"

"I had called a different company, scheduled a pro to change the main spigot outside which was damaged & rusty. I made an appointment for 12pm-4pm and about 11pm the pro called and said he couldn't make it today & would I reschedule for Monday. I called his office and told the scheduler that he had called to try to reschedule & she offered to get another pro. I said "No, I will try another pro". I called Ragsdale and the pro came straight over, changed the pipe line from inside to outside, added a new spigot and was done in less than an hour. I would highly recommend this plumber and I will only call them next time!! Thanks Ragsdale!"

"Excellent The tech showed up on time. Assessed the problem and performed the work flawlwssly. The unit had to be drained and replaced. The mechanic was neat and friendly. He explained the issue clearly and worked quickly"

Honest Dependable Plumbing\n\nWe are dedicated to providing our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services, and take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction. http://www.jmjplumbing.com