Get matched with top swimming pool or accessories repair or service pros in Centreville, VA

"I have been impressed with Subcomm Pools since our first contact. After days of research trying to find a company that could help us with a potential leak, I decided to contact Subcomm Pools. What really distinguished them from all the other companies was their willingness to put their weekly service package prices on their website. As a fairly new pool owner, I had quickly noticed that most companies instead advertise that customers need to call for a quote or estimates. Even though I wasn?t currently looking to purchase routine services, I appreciated this direct and transparent approach.
After I called and explained our problem to the Service Manager, Hristo, he gave me step-by-step instructions to follow so that I could narrow down the source of the leak myself without having to pay to send out a technician to do it. This really ended up saving us money because as it turned out, we did not have a leak.
As a result of the positive, professional and courteous experience I had with Subcomm Pools up to this point, I decided to purchase their bi-weekly pool services. The teams they have sent out to service our pool have been no less impressive. They are all very competent, courteous, and always willing to answer any questions I have.
I highly recommend Subcomm Pools?they truly demonstrate that they value great customer service.
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"Because the technician said that the particular suction motor that failed on our spa was not a requirement, but a manufacturer's perk that only this one spa manufacturer provides, we save a lot of money by not repairing the motor.  The spa works perfectly.
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"Pool is opened or closed whenever I request it"

"Price and quality second to none. Will use them again and will recommend to any who ask my advise."

"Crew was very professional. They informed me of the problem right away and fixed it fast. They did great work."

"Backyard Ponds is magic. I have a small backyard pond,stream and waterfall that have been
leaking for years. Various workmen had poured concrete into it, slathered mortar
between stones and sprayed special waterfall foam all over the sides of it. My
pond, stream and waterfall continued to leak. Hilary of Backyard Ponds looked at it for a while, moved one
stone and fixed the leak. How did you do that! I yelled. Well after you work on
enough of these things you get an eye for what the problem could be. Then she
vacuumed all the mud that had been clogging the pum , reattached the waterline
and pump that I could never get to stay together, restacked the rocks along the
edge of the stream so they actually sat on top of each other instead of sliding
down at all angles, and added a few strategically placed rocks to hide the pump
and waterline and cover the rubber sides of the stream. She added a regulator to
the water line so I could make the water run fast and slow. And more. I have had
a pond and stream for fifteen years, and many people have worked on it, from
expensive professioanl landscapers to guys I would swear the contractor picked
up off the street corner. The difference in using someone who specializes in
ponds is stunning. Backyard ponds is
magic.
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"Crew came in and worked 12-14 hrs two days in a row and excavated, ran new lines, did pressure test and put everything back. Very happy with the price compared to some larger companies with excess overhead."

"We had them come two or three times. They were excellent!"

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This was a big deal purchase. It was good. The work was okay, but it wasn't excellent. They only did one coat of paint and they should have done two. Other than that they were fine. I was not home and cannot remember their punctuality. The only issue I had is that it was a bit patchy.

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"Pool Pros came recommended by the pool builder, who uses them to perform pool startups and customer indoctrination.  They have a terrific guy who performs the startup and indoctrination, and primarily does repairs.  The crew that performed the weekly service, however, left a lot to be desired.  As a new pool, the finish required frequent brushing.  In addition to the weekly service, I paid to have them come out and brush the pool a few times.
The first week of service, I missed the crew, despite being away from the house for about 30 minutes the entire day.  I figured they must have pulled into my house right after I left.
The second week, I saw them pull in, went to introduce myself about 10 minutes later, and they were gone.  Another time, I saw one of the guys take 4 brush strokes, when he was supposed to brush the entire pool. 
One time I caught them about to leave after being there a few minutes, and asked if they vacuumed the pool.  They obviously hadn't been there long enough do it.  The tech replied "do you think it needs it?"  I pointed out that there were a lot of worms on the bottom.  He vacuumed the pool, but should I really have to ask?
This was a new pool, and we had to leave it open to allow the finish to cure.  Even though it was too cold to use, and didn't need to be pristine, I never felt I was getting what I paid for.
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