Get matched with top swimming pool or accessories repair or service pros in Centreville, VA

"I have been impressed with Subcomm Pools since our first contact. After days of research trying to find a company that could help us with a potential leak, I decided to contact Subcomm Pools. What really distinguished them from all the other companies was their willingness to put their weekly service package prices on their website. As a fairly new pool owner, I had quickly noticed that most companies instead advertise that customers need to call for a quote or estimates. Even though I wasn?t currently looking to purchase routine services, I appreciated this direct and transparent approach.
After I called and explained our problem to the Service Manager, Hristo, he gave me step-by-step instructions to follow so that I could narrow down the source of the leak myself without having to pay to send out a technician to do it. This really ended up saving us money because as it turned out, we did not have a leak.
As a result of the positive, professional and courteous experience I had with Subcomm Pools up to this point, I decided to purchase their bi-weekly pool services. The teams they have sent out to service our pool have been no less impressive. They are all very competent, courteous, and always willing to answer any questions I have.
I highly recommend Subcomm Pools?they truly demonstrate that they value great customer service.
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"BJ Pool & SPA is a first rate company.  Bob, the owner, has been working with pools for decades and knows everything about pools. He is actually willing to try to repair equipment, unlike many other lesser companies that merely put in new stuff.  If you have any issues with your pool and spa, these are the people to call: they will fix anything and will always provide you with the best options.  Bill, the specialist who came to work on the unusual configuration of equipment for my small indoor pool and spa, demonstrated a great deal of experience, ability and honesty.  BJ Pool & Spa might not seem cheap, however, given their vast knowledge, experience and technical ability, they will provide you with quality service and advice that will save you money in the long run.  Their competence and integrity is extremely reassuring.  It isn't always easy to find a good pool company (this industry isn't as regulated as other professions), and it took me a while to find this one. BJ Pool will be the company I call when I want honest and reliable service  
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"Happy with pool surface...mini-pebbles with glass beads. Weekly maintenance during pool season since 2016. Paul and his team are professional, courteous, caring, hardworking and kind. Paul even came over on Labor Day weekend when our pump was not working...now that is above and beyond! Paul really cares about his clients and their satisfaction. Prices are fair and comparable. The water is always crystal clear and thankfully no one has ever gotten sick from swimming in our pool. Thank you, Paul and VIP Crew!"

"Service guy very professional ... explained problem with AC .. would use this company again."

"If you're looking for an honest electrical company, look no more. Larry is completely honest and I can't recommend him high enough. He had a prime opportunity to not only charge me for a service call but to charge for parts and labor on a very simple fix. He walked me through it over the phone when other electrical companies were more than happy to come to my home and charge me for the service call and God only knows what else. Thanks Larry! You're the best!"

"My pond is the healthiest it's ever been, I don't know if it's because of backyard ponds, or whatever? But I now have baby fish about 12 of them and I am going to hire them to do my winterization. I got a very professional reminder from backyard ponds in the mail today, and I really appreciate the reminder. Sometimes things like this slip your mind, but it's very nice that they remind you that winter is coming up, and you need to plan for the future. My fish are not expensive, because this is a newly renovated pond. But I'm very happy with the job that they did, and I will recommend them in the future. And I will be using them very soon"

"It went wonderfully. Service was effective and professional. The crew was very friendly as well."

"The big deal service from Walls Electrical Service Inc was favorable. I think the service was within a week of the big deal purchase. They had some extra work that they thought that we needed but we did not get it."

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Overall the service went well.  The only issue was we had some patching that was done by the old owner in the study that was not brought to attention.  They painted over it which does not look as nice as I would have hoped had it been sanded first.

I rated a "C" on responsiveness as I asked the crew for a price to paint the main floor and never received a call back or a quote from the main office.  However to set the appointment for the this service request they were very prompt.

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"Pool Pros came recommended by the pool builder, who uses them to perform pool startups and customer indoctrination.  They have a terrific guy who performs the startup and indoctrination, and primarily does repairs.  The crew that performed the weekly service, however, left a lot to be desired.  As a new pool, the finish required frequent brushing.  In addition to the weekly service, I paid to have them come out and brush the pool a few times.
The first week of service, I missed the crew, despite being away from the house for about 30 minutes the entire day.  I figured they must have pulled into my house right after I left.
The second week, I saw them pull in, went to introduce myself about 10 minutes later, and they were gone.  Another time, I saw one of the guys take 4 brush strokes, when he was supposed to brush the entire pool. 
One time I caught them about to leave after being there a few minutes, and asked if they vacuumed the pool.  They obviously hadn't been there long enough do it.  The tech replied "do you think it needs it?"  I pointed out that there were a lot of worms on the bottom.  He vacuumed the pool, but should I really have to ask?
This was a new pool, and we had to leave it open to allow the finish to cure.  Even though it was too cold to use, and didn't need to be pristine, I never felt I was getting what I paid for.
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