Get matched with top swimming pool or accessories repair or service pros in Chantilly, VA

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Hristo did everything possible to get the job done. This particular June 2016 was filled with many rain days and made his schedule hectic. He kept me in the loop and was up front and honest about the delay noting vinyl liners must be installed in dry, sunny weather - none of which came for a few weeks.

The job was handled quickly and professionally while his team made several visits to complete the job. During this time we got even more rain but the liner was installed by then and they finished all well within the timeframe.

I write all this because Hristo kept me informed which I appreciated and which has earned him and his team my respect and gratitude.

A job more than well done! Also, within budget :)

Frank McGuire

Gaithersburg, MD

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"Because the technician said that the particular suction motor that failed on our spa was not a requirement, but a manufacturer's perk that only this one spa manufacturer provides, we save a lot of money by not repairing the motor.  The spa works perfectly.
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"Pool is opened or closed whenever I request it"

"Price and quality second to none. Will use them again and will recommend to any who ask my advise."

"If you're looking for an honest electrical company, look no more. Larry is completely honest and I can't recommend him high enough. He had a prime opportunity to not only charge me for a service call but to charge for parts and labor on a very simple fix. He walked me through it over the phone when other electrical companies were more than happy to come to my home and charge me for the service call and God only knows what else. Thanks Larry! You're the best!"

"Backyard Ponds is magic. I have a small backyard pond,stream and waterfall that have been
leaking for years. Various workmen had poured concrete into it, slathered mortar
between stones and sprayed special waterfall foam all over the sides of it. My
pond, stream and waterfall continued to leak. Hilary of Backyard Ponds looked at it for a while, moved one
stone and fixed the leak. How did you do that! I yelled. Well after you work on
enough of these things you get an eye for what the problem could be. Then she
vacuumed all the mud that had been clogging the pum , reattached the waterline
and pump that I could never get to stay together, restacked the rocks along the
edge of the stream so they actually sat on top of each other instead of sliding
down at all angles, and added a few strategically placed rocks to hide the pump
and waterline and cover the rubber sides of the stream. She added a regulator to
the water line so I could make the water run fast and slow. And more. I have had
a pond and stream for fifteen years, and many people have worked on it, from
expensive professioanl landscapers to guys I would swear the contractor picked
up off the street corner. The difference in using someone who specializes in
ponds is stunning. Backyard ponds is
magic.
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"Awesome fast and timely nicest crew ever!"

"We had them come two or three times. They were excellent!"

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This was a big deal purchase. It was good. The work was okay, but it wasn't excellent. They only did one coat of paint and they should have done two. Other than that they were fine. I was not home and cannot remember their punctuality. The only issue I had is that it was a bit patchy.

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"Pool Pros came recommended by the pool builder, who uses them to perform pool startups and customer indoctrination.  They have a terrific guy who performs the startup and indoctrination, and primarily does repairs.  The crew that performed the weekly service, however, left a lot to be desired.  As a new pool, the finish required frequent brushing.  In addition to the weekly service, I paid to have them come out and brush the pool a few times.
The first week of service, I missed the crew, despite being away from the house for about 30 minutes the entire day.  I figured they must have pulled into my house right after I left.
The second week, I saw them pull in, went to introduce myself about 10 minutes later, and they were gone.  Another time, I saw one of the guys take 4 brush strokes, when he was supposed to brush the entire pool. 
One time I caught them about to leave after being there a few minutes, and asked if they vacuumed the pool.  They obviously hadn't been there long enough do it.  The tech replied "do you think it needs it?"  I pointed out that there were a lot of worms on the bottom.  He vacuumed the pool, but should I really have to ask?
This was a new pool, and we had to leave it open to allow the finish to cure.  Even though it was too cold to use, and didn't need to be pristine, I never felt I was getting what I paid for.
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