Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Charleston, SC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"The team of Will S,, Brady M., Louis F., and Darrell D., provided SUPERIOR service. They were prompt in arriving, courteous, professional, knowledgeable, and friendly throughout our installation of spherical piers to stabilize our sinking foundation. Cleanup was excellent and pace of work was amazing. My ENTIRE experience from my first phone call to the completion of the job was without flaw or drama. I will definitely use them again, if necessary, and I will DEFINITELY recommend Mount Valley to anyone who needs any of their services. Special Kudos to Willâ s team!!"

"Work looks very good. Arrived on day scheduled and completed on scheduled day. Work looks very good. Crawl space is sealed against moisture. House is much less humid."

"It was okay. They did not charge anything additional. The guy came in because he was checking the foundation and once he left, I realized I had dirt throughout my house, everywhere he went. He had dirty boots that I didn't realize were dirty until he left. He went upstairs and everywhere he went, he tracked dirt throughout my house, so I wasn't very happy with that. They call me at least once a month because they gave me an estimate, so they call me about it. That is irritating. I would tell people to give them a chance and to make sure they take off their boots first. When she called the first time, I told her that we were thinking about it, so she asked if she could call back in about 3 weeks, and I said yes. When she called I said we had not yet made a decision and now they call once a month, and I haven't spoken with them, but she leaves a message. That is not a big deal, because I should have just told them not to call. My big problem is that he checked the foundation under the house and then came with mud into the house. We got another estimate that was like $6000 less. They were aggressive with responsiveness."

"It went well, just some cracks left on top of my foundation from the holes that were drilled. Still waiting for company to come and fill them."

"Did not need foundation work. SUPER people. Michael was the best!!"

"They did a really good job, very professional, and about a month before we had them for plumbing works."

"Scheduling lead time long, but once here did an excellent job. Fixed lint problem due to leaking vent tube and cleared lint buildup in roof vent for dryer. Clothes dry much more completely and quickly now!
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Custom solutions for your home’s structural repair needs. Full service repair and prevention solutions for your crawl space or basement. Waterproofing and drainage services for your home.

"I needed a small honey do list done around the house so I called Hamilton Homes to come out and they came out the same day gave me a price and did my small list. I had them move some boxes from the attic to the garage, had them change out my kitchen lights, add a string to my ceiling fan so that i could reach it better, and some other small stuff  i had. They charged me for 5 hours of there time the 2 guys were very nice and friendly, they did help me out very much so on the list i needed done. Thanks guys
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